Export data for problem analysis for silent installations

We can generate a compressed file that contains data for problem analysis that you encounter during silent installations. IBM Software Support can use this file to help troubleshoot a problem.

This task is for exporting problem analysis data when you encounter issues during silent installations. To export data using the Installation Manager wizard, see Export data for problem analysis.

Procedure

On a computer with Installation Manager installed, to export installation data for problem analysis:

1. From the command line, open the tools directory.

2. Run the command:
   • Windows: imutilsc exportInstallData outputFileName
   • Linux, UNIX, IBM i, ZOS and the Mac OS X: ./imutilsc exportInstallData outputFileName

   Where outputFileName is the name of the file to be generated that contains the exported data in a compressed file format.

   Enclose file paths that include spaces with double quotation marks.

Results

A compressed file that contains the installation data is created.

---

Home