Troubleshooting Business Process Choreographer Explorer or Business Process Archive Explorer

Use this information to solve problems relating to Business Process Choreographer Explorer or Business Process Archive Explorer.

Use the following information to solve problems relating to accessing or using Business Process Choreographer Explorer or Business Process Archive Explorer.

Errors while trying to access Business Process Choreographer Explorer or Business Process Archive Explorer from a browser

If you try to access Business Process Choreographer Explorer or Business Process Archive Explorer with a browser, but get an error message instead of the login page, try the following:

  • Use the administrative console to make sure that the web client application BPCExplorer_ scope or BPCArchiveExplorer_ scopeis deployed and running on the server.

  • In the administrative console, on the page for the application, under "View Deployment Descriptor", verify that the context root is the one you used when setting up the Business Process Choreographer Explorer or Business Process Archive Explorer.
  • Verify that your virtual host configuration is correct. By default, the web modules of the Business Process Choreographer applications are configured for the default_host virtual host. Verify that the host names and ports that you use to access the Business Process Choreographer Explorer or Business Process Archive Explorer are associated with the host alias.

Error message when using Business Process Choreographer Explorer or Business Process Archive Explorer

If you get an error message when using Business Process Choreographer Explorer or Business Process Archive Explorer, click the Search for more information link on the error page.

This starts a search for the error code on the IBM technical support site. This site only provides information in English. Copy the error message code that is shown on the Business Process Choreographer Explorer or Business Process Archive Explorer Error page to the clipboard. The error code has the format CWWBcnnnnc, where each c is a character and nnnn is a 4-digit number. Go to the technical support page. Paste the error code into the Additional search terms field, and click Go.

Error message StandardFaultException with the standard fault missingReply (message CWWBE0071E)

If you get a StandardFaultException error with the standard fault missingReply (message CWWBE0071E), this is a symptom of a problem with your process model. For more information about solving this, see Troubleshooting the administration of BPEL processes and human tasks.

Some items not displayed when you log on to Business Process Choreographer Explorer or Business Process Archive Explorer

If you can log on to Business Process Choreographer Explorer or Business Process Archive Explorer but some items are not displayed, or if certain actions are not enabled, this indicates a problem with your authorization. Possible solutions to this problem include:

  • Use the administrative console to ensure that WebSphere administrative security is enabled.
  • Check that you are logged onto Business Process Choreographer Explorer or Business Process Archive Explorer using the correct identity. Depending on the authorization granted to your user ID, the administrative views and options are might be not visible or not enabled.

  • Use IBM Integration Designer to check or modify the authorization settings defined in the BPEL process.

Error message CWWBU0001E or a communication error with the HTMConnection function

If you get the error message CWWBU0001E: "A communication error occurred when the BFMConnection function was called" or "A communication error occurred when the HTMConnection function was called", use the following information to help resolve the problem.

This error can indicate that the process container or human task container has been stopped, and the client could not connect to the server. Verify that the process container and the human task container are running and accessible. The nested exception might contain further details about the problem.

Error message WWBU0024E

If you get the error message WWBU0024E: "Could not establish a connection to local business process EJB" with a reason "Naming Exception", use the following information to help resolve the problem.

This error is thrown if users attempt to log on while the process container or Business Process Archive Manager is not running. Verify that the application BPEContainer_ InstallScope or BPArchiveMgr_ InstallScope is running, where InstallScope is either the cluster_name or nodename_servername.

Troubleshooting BPEL processes and human tasks