IBM Tivoli Monitoring > Version 6.3 Fix Pack 2 > Installation Guides > Installation Guide > Uninstall IBM Tivoli Monitoring > Uninstall components and agents silently

IBM Tivoli Monitoring, Version 6.3 Fix Pack 2

Perform a silent uninstallation on a Windows computer

Like silent installation, silent uninstallation on Windows uses a response file. Sample response files are shipped with IBM Tivoli Monitoring components and all monitoring agents that use the IBM Tivoli Monitoring services.

The sample files can be found in one of the following locations:

The name of the response file varies by installation media and release. The file is typically found on the media under the WINDOWS directory. For Windows on Itanium, there is a separate WIA64 directory with an Itanium specific response file. If IBM Tivoli Monitoring was used to generate the response file for a configured agent, the response file is located where it was generated (install_dir\response is the default), and the name of the file is silent_install_pc.txt. See Automatically creating agent response files on Windows for more information.

To edit the response file as appropriate for your uninstallation:

  1. Locate the appropriate file. For example:

    silent_server.txt

    For a server image

    silent_agent.txt

    For an agent image

    silent_WIA64.txt

    For an agent image for 64-bit Windows Itanium

  2. Copy this file to a temporary directory on your system.

  3. Open your copy of the file in a text editor.

  4. Change the parameters as appropriate for the uninstallation:

    • To remove all components and the installation directory, uncomment (by removing the semicolon) the following line in the ACTION TYPE section:

        ;REMOVEALL=Yes

    • To select a component to uninstall, uncomment the following line in the ACTION TYPE section

        ;UNINSTALLSELECTED=Yes

      ...and uncomment the component or components to be removed in the FEATURE section. For example: 

        ;*********************************************************************
;
;               TIVOLI ENTERPRISE MONITORING AGENT
;                   TEMA INSTALLATION SECTION
;
; Any Feature selected that ends in CMA will cause the TEMA Framework 
; and specific Agent to be installed.
;
;*********************************************************************
;KGLWICMA=Tivoli Enterprise Monitoring Agent Framework
;KNTWICMA=Monitoring Agent for Windows OS
;KNT64CMA=Monitoring Agent for Windows OS (86-x64 only)
;KR2WICMA=Agentless Monitoring for Windows Operating Systems
;KR3WICMA=Agentless Monitoring for AIX Operating Systems
;KR4WICMA=Agentless Monitoring for Linux Operating Systems
;KR5WICMA=Agentless Monitoring for HP-UX Operating Systems
;KR6WICMA=Agentless Monitoring for Solaris Operating Systems
;KUMWICMA=Universal Agent
;KAC64CMA=32/64 Bit Agent Compatibility Package
;KUEWICMA=Tivoli Enterprise Services User Interface Extensions

  5. Save the file and close the editor.

Take the following steps to run the silent uninstallation:

  1. Open a DOS command prompt.

  2. In the prompt, change to the directory containing this installation (where setup.exe and setup.ins files are located).

  3. Run the setup as follows, specifying the parameters in the order listed:

      start /wait setup /z"/sfresponse_file" /s /f2"C:\temp\silent_setup.log"

    where:

    /z"/sf

    Specifies the fully qualified name of the response file you edited. For example: /z"/sfC:\temp\myresponse.txt"

    /s

    Specifies that this is a silent installation. This causes nothing to be displayed during installation.

    /f2

    Specifies the name of the InstallShield log file. If you do not specify this parameter, the default is to create Setup.log in the same location as the setup.iss file. In either case, the Setup program must be able to create and write to this file. If the specified directory does not exist, the Setup program cannot create and write to the file. Therefore, the specified directory path must exist.

When the uninstallation is complete, setup.exe returns to the command prompt.

If the uninstallation is unsuccessful, check the installation log in the install_dir\InstallITM\product_nametime_stamp.log directory. If all components and directories have been removed, the log will be in the root of the C: drive. The name of the file is the name of the product being uninstalled with date and time appended to the end of the product name.


Parent topic:

Uninstall components and agents silently

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