Troubleshoot data collection problems with the symptom catalog

 

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A symptom catalog is an XML file of symptoms and associated solutions used to analyze event and error messages that might be included in a log.

To troubleshoot problems with data collection using a symptom catalog:

1. Add the data collection symptom catalog to the list of available catalogs:

   1. From the Window menu, select...
      Preferences | Profiling and Logging | Symptom Catalog Locations

      

   2. Select: Add URL

   3. Enter a name to identify the symptom catalog.

      For example: MyDCI

   4. In the URL field, type the following:

      ftp://ftp.software.ibm.com/software/rationalsdp/rpa/60/symptomdb/symptomdb.xml

   5. Click OK to add this URL to the list of symptom catalog sources.

   6. Click OK to exit the Preferences dialog box.

   
   

   See also

   1. Select the newly created symptom catalog from the Remote host list.
   2. Import a log file from the troublesome data collection components.
   3. Analyze the log file.