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Deregister users and groups


IBM WebSphere Portal stores users and groups that exist in the user registry as entries in the database. When using xmlaccess.sh or the Manage User and Groups portlet to delete users and groups, they are deleted from the user registry as well as from the database. Deleting a user or group directly from the configured user registry does not remove the database entry. Also, WebSphere Portal does not remove entries from its database when users or groups are muted in the user registry, for example, users with too many wrong password attempts. We can manually remove the users and groups from the database.

To remove users and groups from the database:

  1. Make a backup copy of the portal database.

  2. Export the affected user and group database entries using xmlaccess.sh and referencing the CleanupUsers.xml file as the input; see Sample XML configuration files for information including the location of the input file.

  3. Check the exported XML file and compare the exported entries with the user registry; for example, determine which users and groups to delete permanently, and which of the muted users and groups to re-enable.

  4. From the exported XML file remove the users and groups to keep in the database. All users and groups that remain in the file will be removed from the database.

  5. Import the modified XML file with xmlaccess.sh. The users and groups that are listed in the XML file are removed from the database.

After deleting these entries with the modified XML script, all customization is lost for the deleted users and groups.


Parent: Users and groups
Related reference:
Sample XML configuration files