Intranet portal
An intranet portal site is designed to allow information to be quickly disseminated to employees, to make common internal business processes more efficient and to provide a sense of community within an organization.
The site provides access to:
- news about what is happening within the organization.
- alerts that contain information that employees should be aware of and potentially action.
- forms for working with various internal processes such as leave, purchases, and travel.
- a policies and procedures library with online versions of all policy and procedure documentation.
- organizational communities with collaborative features like blogs and forums.
- a search system to enable employees to find content.
The intranet portal also has a personalized home page that is dynamically built using a set of rules that retrieve content based on the current user's role, department and location. By appropriately tagging the content, and then matching this with the current user, the content that is displayed can appropriate for the user. A number of components are used together to make this intranet portal work:
- WebSphere Portal is used to provide a platform for the integration of content and applications that form the intranet portal.
- The overall theme and top level navigation of the intranet is also managed using WebSphere Portal.
- Web Content Management provides the micro-level layout of the content within the portal, and is also used to directly build the news, alerts and communities content.
- The forms are online applications built using the Forms/Lists system, being pulled into the site using Web Content Management
- Policies and Procedures are document libraries managed in IBM FileNet Content Manager, presented using Web Content Management and the Web Content Integrator.
- Personalization is used associate content with users, dynamically generating the content that is displayed in the personalized home page
- A third-party discussion system is used to deliver collaborative forums in the communities section of the site using a custom portlet.
- Community areas could also be based on Lotus Quickr teamrooms
- WebSphere Portal search is used in conjunction with the Web Content Management categorization to provide both a simple text search and a more advanced category based search.
The size of an intranet portal will tend to scale with the size of the organization. A large organization will have more information to disseminate, more business processes, more communities of employees. This means the content and the user population will tend to grow at the same rate.
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