WebSphere Lombardi Edition 7.2 > Configure KPIs and SLAs
Create custom KPIs
To create a custom key performance indicator (KPI):
- Start Lombardi Authoring Environment and open the appropriate process application or toolkit in the Designer view
- Click the plus sign next to the Rules category and select Key Performance Indicator from the list.
- In the New Key Performance Indicator dialog, type a descriptive name for the new KPI and click the Finish button.
- Optionally provide a description for the KPI in the Documentation field.
In the Details section of the dialog, select the Unit for the KPI from the drop-down list.
For example, if your company assembles cell phones and you want to measure the number of phones in production, select Count from the drop-down list.
If you want the unit that you're tracking to be rolled up into a higher level KPI, click the Select button to choose the KPI that you want. (Lombardi displays the KPIs in the current process application and any KPIs in referenced toolkits, including the System Data toolkit.)
For example, select the standard KPI, Resource Cost, to roll the Count KPI from the previous step into a higher level KPI.
You can click the New button to create a new KPI. Click the X icon to remove a roll-up KPI that you choose.
In the Roll-up multiplier field, specify the value by which to multiply the unit that you are tracking before the data is collected in the roll-up KPI.
For example, to obtain an accurate Resource Cost for the previous step, enter the value of each cell phone in the Roll-up multiplier field. Rolling up to higher-level KPIs is useful when creating SLAs. The Resource Cost example in this procedure would enable you to create an SLA for a condition in which the cost of resources in production was either too high or too low.
- Click the Save icon in the toolbar.
Parent topic: Configure KPIs and SLAs