WebSphere Lombardi Edition 7.2 > Configure KPIs and SLAs
Associating KPIs with activities
Follow these steps to alter associated KPIs or associate a new KPI with an activity in a Business Process Definition (BPD):
- Click to select the activity that you want in the BPD diagram.
- Click the KPIs option in the properties.
- In the Key Performance Indicator section, examine the list of KPIs currently associated with the selected activity. The KPI that you highlight in this list is the one to which the settings in the following steps apply.
- To remove a KPI, click the KPI that you want and click the Remove button.
To add a KPI, click the Add button and select the KPI or KPIs that you want. (Lombardi displays the KPIs in the current process application and any KPIs in referenced toolkits, including the System Data toolkit.)
In the Assignment Settings area, clear the Use KPI defaults checkbox if you do not want to use the default assignments for the selected KPI.
Select the assignment type from the drop-down list. The assignment type establishes how the value for the KPI is determined.
For KPIs that measure time, the assignment type is Automatic and cannot be changed. Automatic assignment means that Lombardi automatically tracks and stores the values for these KPIs.
For other KPIs, you can choose from the following assignment types:
Value per Hour (clock) Enables you to multiply the specified value times the total number of hours spent on the activity. Value per Hour (calendar) Enables you to multiply the specified value times the number of working hours spent on the activity. Absolute Value Enables you to specify a value for the KPI. Custom JavaScript Enables you to supply custom scripts to track the value for this KPI. True after N traversals (for Rework KPI only) Enables you to specify the number of times an activity must be performed before it is considered rework. In the Threshold Settings area, clear the Use KPI defaults checkbox if you do not want to use the default threshold settings for the chosen KPI.
If you do not use the default thresholds, you can indicate the type of performance that you expect by providing minimum, expected, and maximum values in the appropriate fields.
Lombardi uses the specified thresholds as the range for producing heat maps and recommendations in the Optimizer. You can also use KPIs to specify conditions that trigger service level agreements (SLAs).
- Click the Save icon in the toolbar to save your changes.
Parent topic: Configure KPIs and SLAs