Index the information center
When you install WebSphere Commerce, it installs a local copy of the WebSphere Commerce Information Center. If you do not create an index, the context-sensitive help will not work. Each time that you click Help while using a tool, an error message will be displayed.
To prevent this:
1. Open a browser window and enter the following URL:
http://host_name:8001/help/index.jsp
2. When the Information Center is displayed, enter something in the search field and click GO.
3. You should see Indexing... above a progress bar in the left panel. Wait for this to complete, and close the browser.
4. You only have to do this once.
ibm.com/redbooks