|
|
8.4.6 Add return reasonsBefore you can accept any product returns at a store, define at least one return reason as none are provided out-of-the-box. Here is what we did:
|
 ibm.com/redbooks |
8.4.6 Add return reasons
Before you can accept any product returns at a store, define at least one return reason as none are provided out-of-the-box. Here is what we did:
1. Assuming that you are still in the WebSphere Commerce Accelerator, select Store Æ Return Reasons.
2. Click New.
3. Enter NotLike in Name.
4. Enter Customer did not like it in Reason.
5. Select Customer from the Type list box.
6. Click OK.
7. Click New.
8. Enter DOA in Name.
9. Enter Dead on Arrival in Reason.
10. Select Customer from the Type list box.
11. Click OK.
ibm.com/redbooks