Reference > IBM Sales Center extension points
Communication services extension point
Extension point to the IBM Sales Center communication services. A communication service is notified when a service request needs to trasmit a message to a server. The communication service is expected to obtain a response. The implementation of the communication service is customizable. The implementor can use JAX-RPC or another implementation.
Identifier:
com.ibm.commerce.telesales.core.commServices
Description:
Extension point to the IBM Sales Center communication services. A communication service is notified when a service request needs to trasmit a message to a server. The communication service is expected to obtain a response. The implementation of the communication service is customizable. The implementor can use JAX-RPC or another implementation.
Configuration Markup:
<!ELEMENT extension ( commService)>
<!ATTLIST extension
point CDATA #REQUIRED
id CDATA #IMPLIED
name CDATA #IMPLIED>
A fully qualified identifier of the target extension point.
- id - The fully qualified identifier of the target extension point.
<!ATTLIST commService
class CDATA #REQUIRED
id CDATA #REQUIRED>
- class - Communication service class. This class must implemen com.ibm.commerce.telesales.core.ITelesalesCommService
- id - A unique ID for this communication service.
Examples:
The following is an example of an commService contribution:
<commService id= "com.ibm.commerce.telesales.services.TsCommunication" class= "com.ibm.commerce.telesales.services.TsCommunication" > </commService>
API Information:
The IBM Sales Center communication services must implement the com.ibm.commerce.telesales.core.ITelesalesCommService interface.