Troubleshooting WebSphere Commerce Analyzer: The ASNCAP program stops
If after installing ASNCAP as a service, the process stops, you may have installed ASNCAP as a service, which is not recommended. Instead, run the process from the command line.
By default, ASNCAP writes a log file to the directory from which it was run. Check this log file and try to correct the problem specified in it.
For more information, see "Setting up the Capture program" in the WebSphere Commerce Additional Software Guide.
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