Printing a return summary

To print a summary that details a return, including the products to be refunded, whether or not the product needs to be returned to the fulfillment center, the return reason, credit amount, and any comments and credit adjustments:

  1. Open the WebSphere Commerce Accelerator.

  2. From the Operations menu, click Find Returns.

    From the Sales menu, click Find Returns.
    A search dialog opens. If you do not see this menu, then your logon ID does not have the appropriate authority to perform this task. Contact your Site Administrator.

  3. Find the return that you want to work with.

  4. Select the check box next to the return that you want to work with and click Summary to view the details of the return.

  5. Click Print to print the return summary.

  6. Click OK to close the page.

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