Technote
(troubleshooting)Cause WebSphere Commerce does not support 64-bit JVMs. WebSphere Commerce does support running on 64-bit hardware with a 32-bit JVM (provided with the product). The installer mistakenly prevents you from installing on 64-bit hardware. Resolving the problem In order to install the feature pack, use the 32-bit installer for the feature pack by running install.linux.ia32 found in Feature Pack 1 or Feature Pack 2 directory of the feature pack image.
Unable to install WebSphere Commerce feature pack on Linux with 64-bit hardware Problem(Abstract) You run the Feature Pack installer and the following error message is displayed:
ERROR: x86_64 is not supported
or
ERROR: IA64 is not supportedCross Reference information
Segment Product Component Platform Version Edition Commerce WebSphere Commerce Professional Edition Installation 6.0.0.1, 6.0.0.2, 6.0.0.3, 6.0.0.4 Professional Edition Commerce WebSphere Commerce - Express Installation 6.0.0.1, 6.0.0.2, 6.0.0.3, 6.0.0.4 Express
Document Information Current web document: http://www.ibm.com/support/docview.wss?uid=swg21264526