Technote

(FAQ)
Store publish - publishing a second SAR file fails after successfully publishing first SAR file on a Solaris (SUN) machine
Problem
Publish ExtendedSitesHub.sar fails after successfully publishing ExtendedSites.sar.

Steps to reproduce the problem:
1. Publish ExtendedSites.sar successfully.
2. Start to publish ExtendedSitesHub.sar.
3. During the publishing process of ExtendedSitesHub.sar, a security warning dialog pops up. After you click the 'OK' button on this warning dialog, publishing fails and server1 stops automatically.

NOTE: The problem can happen with any two SARs.
Cause
The SUN Java HotSpot JVM crashes during the Store Publish process with the following error in native_stdout.log:

#
# An unexpected error has been detected by HotSpot Virtual Machine:
#
# SIGBUS (0xa) at pc=0xff3e4508, pid=17172, tid=351
#
# Java VM: Java HotSpot Client VM (1.4.2_10-b03 mixed mode)
# Problematic frame:
# C [libc_psr.so.1+0x508] memcpy+0x4c
#
# An error report file with more information is saved as hs_err_pid17172.log
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp

Solution
The workaround is to stop the WebSphere Commerce server after successfully publishing the first SAR file (that is, ExtendedSites.sar) and before starting to publish a second SAR file (that is, ExtendedSitesHub.sar).
 

Document Information

Current web document: http://www.ibm.com/support/docview.wss?uid=swg21246564