Process: Set up base contracts

 

Flow

Legend

 

Objective

To create a contract that has a shareable set of terms and conditions

 

Description

Certain industries or customer segments may have a common set of terms and conditions that are applicable to all contracts that are created for customers in those industries or segments. A Sales Manager can create a segment contract that contains this common set of terms and conditions. Every contract that is created for customers in those industries can then refer to the segment contract. This creates a contract that has all the terms and conditions from the customer contract, as well as all the terms and conditions from the segment contract.

The segment contract is not copied, but used by reference by each of the customer contracts. Therefore, if the segment contract is changed, then all customer contracts that reference the segment contract will immediately reflect the new terms and conditions.

Since the assumption is that a segment contract is created and deployed by a Sales Manager, no approval is required for such a contract.

 

Features

 

Edition

Enterprise

 

Subprocesses

 

Tasks

Task Description Role
Create account for base contracts

Create an account to hold base contracts

Channel Manager

 

Business artifacts

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