Process: Perform disposition

 

Flow

Legend

 

Objective

Decide on and record the disposition of returned goods.

 

Description

Dispositioning goods involves examining the returned items and assessing whether or not they will be accepted and returned to inventory.

Input to the process includes the goods being returned, the associated return merchandise authorization (RMA), and the printed RMA. The receiver will examine the goods and decide whether or not they should be restocked. If the goods should not be restocked, the goods are given a disposition of bad and they are redirected to the appropriate place through an external task. If the goods should be restocked, they are given a disposition of good. Next, they are restocked using an external task and an adjustment is made to increase the level of the items in stock. An adjustment code indicating that the adjustment is the result of a return is used. The output of the process includes restocked goods with the associated inventory adjustment and inventory receipt update or redirected goods marked bad.

 

Features

• Return to inventory, including making the adjustment
• Support for disposition process

 

Customization

Return to an alternate inventory system

 

Edition

Professional, Enterprise

 

Tasks

Task	Description	Role
Adjust inventory	Adjusts existing inventory by marking down quantities in one or more rows in the RECEIPT table when the adjustment is negative. This is required because a receipt is not allowed to have a negative quantity. If the adjustment is positive, a quantity in a row in the RECEIPT table will be increased.	System
Examine goods for disposition (external)	The received goods are examined by receiver for dispositioning.	Receiver
Mark disposition: bad	Mark the disposition of the goods bad.	Receiver
Mark disposition: good	Indicate that the disposition is good and that the goods will be returned to inventory. The output of this task is an adjustment code that will be used to identify the reason for the adjustment.	Receiver
Redirect goods (external)	The goods will be redirected as defined by business policy.	Receiver
Restock goods (external)	The goods will be restocked.	Pick Packer

 

Business artifacts

• Adjustment code
• Fulfillment center ID
• Goods
• Inventory adjustment
• Inventory item
• Inventory receipt
• Printed RMA
• Quantity
• RMA
• Stocked goods

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