Process: Handle auth failed payment
Flow
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Decscription
A failed authorization prevents orders from being released to fulfillment and therefore prevents them from shipping. WIthout an
authorization, payment can not be collected. Handling the payment authorization failure attempts to obtain payment authorization to
allow the order to be processed, released to fulfillment and shipped.
Objective
Handle a payment that has failed authorization thereby allowing the order to be processed by the system.
Features
- Payment life cycle
- Recovering from payment authorization failures
Edition
Professional, Enterprise
Subprocesses
Tasks
Task Description Role Cancel payment Cancel the payment, there by voiding the payment.
Payment administrator
Business artifacts
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