Process: Handle auth failed payment

 

Flow

Legend

Decscription

A failed authorization prevents orders from being released to fulfillment and therefore prevents them from shipping. WIthout an

authorization, payment can not be collected. Handling the payment authorization failure attempts to obtain payment authorization to

allow the order to be processed, released to fulfillment and shipped.

 

Objective

Handle a payment that has failed authorization thereby allowing the order to be processed by the system.

 

Features

• Payment life cycle
• Recovering from payment authorization failures

 

Edition

Professional, Enterprise

 

Subprocesses

• Handle non-existing payment

 

Tasks

Task	Description	Role
Cancel payment	Cancel the payment, there by voiding the payment.	Payment administrator

 

Business artifacts

• Approved payment
• Canceled payment
• Failed payment

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