Troubleshoot: Locating the fix pack backup files
Before uninstalling a fix pack, ensure that the fix pack backup files exist on the system. Without these backup files, you will not be able to uninstall the fix pack successfully.
Problem
You want to locate the backup files of the fix pack installation.
Solution
The WebSphere Commerce fix pack update installer makes a backup of all the files modified during the fix pack installation.
- The backups made while installing the fix pack on the WebSphere Commerce product directory can be found in a .pak file at the following directory:
- WC_installdir/properties/version/update/backup
- The backups made while installing the fix pack on your WebSphere Commerce instance can be found in a .pak file at the following location:
- Windows: Linux|AIX|Solaris|WC_installdir/instances/instance/properties/version/update/backup
- I5/OS:
WC_userdir/instances/instance /properties/version/update/backup
The backup files are required if you uninstall the fix pack. Do not delete these backup files.
Related tasks
Install WebSphere Commerce fix packs
Uninstall WebSphere Commerce fix packs
Related Reference