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Could not connect to IHS administration server error

This topic contains troubleshooting information if we receive an error when attempting to connect to the administration server. If we get the following error:

"Could not connect to IHS Administration server error"

when you are managing an IHS using the WebSphere admin console, try one of the following:

• Verify that the IHS administration server is running.

• Verify that the Web server hostname and port that is defined in the WebSphere administrative console matches the IHS administration host name and port.

• Verify that the firewall is not preventing you from accessing the IBM HTTP Server administration server from the WebSphere admin console.

• Verify that the user ID and password specified in the WebSphere administrative console, under remote managed, is created in the admin.passwd file, using the htpasswd command.

• If trying to connect securely, verify that you export the IHS administration server keydb personal certificate into the WebSphere key database as a signer certificate. This key database will be specified by the com.ibm.ssl.trustStore in sas.client.props in the profile your console is running in. This is mainly for self-signed certificates.

• If we still have problems, check the IHS admin_error.log file and the WebSphere Application Server logs (trace.log) to see if problem can be determined.