Application client troubleshooting tips

This page provides debugging tips for resolving common Java2 Platform Enterprise Edition (J2EE) application client problems. To use this troubleshooting guide, review the trace entries for one of the J2EE application client exceptions, and then locate the exception in the guide.

Some of the errors in the guide are samples, and the actual error you receive can be different than what is shown here. We might find it useful to rerun the launchClient command specifying the -CCverbose=true option. This option provides additional information when the J2EE application client run time is initializing.

 

Error: java.lang.NoClassDefFoundError

Explanation	This exception is thrown when Java code cannot load the specified class.
Possible causes	Invalid or non-existent class Class path problem Manifest problem
Recommendation	Check to determine if the specified class exists in a JAR file within the EAR file. If it does, make sure the path for the class is correct. For example, if we get the exception: java.lang.NoClassDefFoundError: WebSphereSamples.HelloEJB.HelloHome verify that the HelloHome class exists in one of the JAR files in the EAR file. If it exists, verify that the path for the class is WebSphereSamples.HelloEJB. If both the class and path are correct, then it is a class path issue. Most likely, you do not have the failing class JAR file specified in the client JAR file manifest. To verify this situation... Open the EAR file with an assembly tool, and select the Application Client. Add the names of the other JAR files in the EAR file to the Classpath field. This exception is generally caused by a missing Enterprise Java Beans (EJB) module name from the Classpath field. If we have multiple JAR files to enter in the Classpath field, be sure to separate the JAR names with spaces. If we still have the problem, we have a situation where a class is loaded from the file system instead of the EAR file. This error is difficult to debug because the offending class is not the one specified in the exception. Instead, another class is loaded from the file system before the one specified in the exception. To correct this error, review the class paths specified with the -CCclasspath option and the class paths configured with the Application Client Resource Configuration Tool. Look for classes that also exist in the EAR file. Resolve the situation where one of the classes is found on the file system instead of in the .ear file. Remove entries from the classpaths, or include the .jar files and classes in the .ear file instead of referencing them from the file system. If we use the -CCclasspath parameter or resource classpaths in the tool, and we have configured multiple JAR files or classes, verify they are separated with the correct character for the operating system. Unlike the Classpath field, these class path fields use platform-specific separator characters. [AIX] [HP-UX] [Linux] [Solaris] The separator character is a colon. (Windows) The separator character is semi-colon. Tip: The system class path is not used by the Application Client run time if we use the launchClient batch or shell files. In this case, the system class path would not cause this problem. However, if we load the launchClient class directly, you do have to search through the system class path as well.

 

Error: com.ibm.websphere.naming.CannotInstantiateObjectException: Exception occurred while attempting to get an instance of the object for the specified reference object. [Root exception is javax.naming.NameNotFoundException: xxxxxxxxxx]

Explanation	This exception occurs when you perform a lookup on an object not installed on the host server. Your program can look up the name in the local client JNDI name space, but received a NameNotFoundException exception because it is not located on the host server. One typical example is looking up an EJB component not installed on the host server that you access. This exception might also occur if the JNDI name you configured in the Application Client module does not match the actual JNDI name of the resource on the host server.
Possible causes	Incorrect host server invoked Resource is not defined Resource is not installed Application server is not started Invalid JNDI configuration
Recommendation	If accessing the wrong host server, run the launchClient command again with the -CCBootstrapHost parameter specifying the correct host server name. If accessing the correct host server, use WAS dumpnamespace command line tool to see a listing of the host server JNDI name space. If we do not see the failing object name, the resource is either not installed on the host server or the appropriate appserver is not started. If we determine the resource is already installed and started, the JNDI name in the client application does not match the global JNDI name on the host server. Use the appserver Toolkit to compare the JNDI bindings value of the failing object name in the client application to the JNDI bindings value of the object in the host server application. The values must match.

 

Error: javax.naming.ServiceUnavailableException: A communication failure occurred while attempting to obtain an initial context using the provider url: "iiop: //[invalidhostname]". Make sure that the host and port information is correct and that the server identified by the provider URL is a running name server. If no port number is specified, the default port number 2809 is used. Other possible causes include the network environment or workstation network configuration. Root exception is org.omg.CORBA.INTERNAL: JORB0050E: In Profile.getIPAddress(), InetAddress.getByName[invalidhostname] threw an UnknownHostException. minor code: 4942F5B6 completed: Maybe

Explanation	This exception occurs when you specify an invalid host server name.
Possible causes	Incorrect host server invoked Invalid host server name
Recommendation	Run the launchClient command again and specify the correct name of the host server with the -CCBootstrapHost parameter.

 

Error: javax.naming.CommunicationException: Could not obtain an initial context due to a communication failure. Since no provider URL was specified, either the bootrap host and port of an existing ORB was used, or a new ORB instance was created and initialized with the default bootstrap host of "localhost" and the default bootstrap port of 2809. Make sure the ORB bootstrap host and port resolve to a running name server. Root exception is org.omg.CORBA.COMM_FAILURE: WRITE_ERROR_SEND_1 minor code: 49421050 completed: No

Explanation	This exception occurs when you run the launchClient command to a host server that does not have the appserver started. We also receive this exception when you specify an invalid host server name. This situation might occur if we do not specify a host server name when you run the launchClient tool. The default behavior is for the launchClient tool to run to the local host, because WAS does not know the name of the host server. This default behavior only works when we are running the client on the same machine with WAS is installed.
Possible causes	Incorrect host server invoked Invalid host server name Invalid reference to localhost Application server is not started Invalid bootstrap port
Recommendation	If not running to the correct host server, run the launchClient command again and specify the name of the host server with the -CCBootstrapHost parameter. Otherwise, start the appserver on the host server and run the launchClient command again.

 

Error: javax.naming.CommunicationException: Could not get the users matching the pattern wasuser6 because of the following exception javax.naming.CommunicationException: simple bind failed: server_location. Root exception is javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake.

(Windows)

Explanation	This exception occurs when you enable administrative, application, and Java 2 security using the LDAP (Windows 2000 Active Directory) user registry. The dmgr restarts successfully, but we cannot log into the admin console. The error message appears in the SystemOut.log.
Possible causes	The SSL enabled option is checked on the Standalone LDAP registry configuration panel. The LDAP port number or host name are wrong. The LDAP server certificate is wrong or expired on the LDAP server. The CA is not imported to WAS, or it is wrong. The SSL configuration is wrong. There is a network problem.
Recommendation	Uncheck the SSL enabled option and attempt the connection again. The SSL enabled option specifies whether to protect connections between the WAS plug-in and appserver with SSL. The default is not to use SSL.

 

Error: javax.naming.NameNotFoundException: Name comp/env/ejb not found in context "java:"

Explanation	This exception is thrown when the Java code cannot locate the specified name in the local JNDI name space.
Possible causes	No binding information for the specified name Binding information for the specified name is incorrect Wrong class loader was used to load one of the program classes A resource reference does not include any client configuration information A client container on the deployment manager is trying to use enterprise extensions (not supported)
Recommendation	Open the EAR file with the appserver Toolkit, and check the bindings for the failing name. Ensure this information is correct. If using Resource References, open the EAR file with the Application Client Resource Configuration Tool, and verify that the Resource Reference has client configuration information and the name of the Resource Reference exactly matches the JNDI name of the client configuration. If the values are correct, we might have a class loader error.

 

Error: java.lang.ClassCastException: Unable to load class: org.omg.stub.WebSphereSamples.HelloEJB._HelloHome_Stub at com.ibm.rmi.javax.rmi.PortableRemoteObject.narrow(portableRemoteObject.java:269)

Explanation	This exception occurs when the application program attempts to narrow to the EJB home class and the class loaders cannot find the EJB client side bindings.
Possible causes	The files, *_Stub.class and _Tie.class, are not in the EJB .jar file Class loader could not find the classes
Recommendation	Look at the EJB .jar file located in the .ear file and verify the class contains the EJBs client side bindings. These are class files with file names that end in _Stub and _Tie. If the binding classes are in the EJB .jar file, then we might have a class loader error.

 

Error: WSCL0210E: The Enterprise archive file [EAR file name] could not be found. com.ibm.websphere.client.applicationclient.ClientContainerException: com.ibm.etools.archive.exception.OpenFailureException

Explanation	This error occurs when the application client run time cannot read the EAR file.
Possible causes	The most likely cause of this error is that the system cannot find the EAR file in the path specified on the launchClient command.
Recommendation	Verify that the path and file name specified on the launchclient command are correct. (Windows) If running on the Windows operating system and the path and file name are correct, use a short version of the path and file name (8 character file name and 3 character extension).

 

The launchClient command appears to hang and does not return to the command line when the client application has finished.

Explanation	When running the application client using the launchClient command the WAS run time might need to display the security login dialog. To display this dialog, WAS run time creates an Abstract Window Toolkit (AWT) thread. When the application returns from its main method to the application client run time, the application client run time attempts to return to the operating system and end the JVM code. However, since there is an AWT thread, the JVM code will not end until System.exit is called.
Possible causes	The JVM code does not end because there is an AWT thread. Java code requires that System.exit() be called to end AWT threads.
Recommendation	Modify the application to call System.exit(0) as the last statement. Use the -CCexitVM=true parameter when you call the launchClient command.

 

The applet client application client fails to launch an HTML browser in Internet Explorer

(Windows)

Explanation	Applet client applications run only on Windows systems. When the applet client application runs, the application output data is displayed in a browser window. If using Internet Explorer with the Windows XP operating system for Service Pack 2 , then we might get errors when trying to display output data.
Possible causes	The Windows XP operating system for Service Pack 2 has a security feature that blocks pop-up browser windows from appearing.
Recommendation	Locate the information bar found under the URL Address bar in the Internet Explorer pop-up browser that has been blocked. Click the Information Bar to display options that disable the operating system security feature. Select Allow blocked content. we are prompted with a security window asking you to confirm the selection to allow blocked content. Click Yes. The applet client application runs successfully, and the browser information is displayed appropriately.

IBM Support has documents and tools that can save you time gathering information needed to resolve problems as described in Troubleshooting help from IBM. Before opening a problem report, see the Support page:

• http://www.ibm.com/software/webservers/appserv/was/support/

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Related tasks

Running a Java EE client application with launchClient
Use application clients