Messaging component troubleshooting tips

 

Use these tips to troubleshoot problems with messaging components.

 

Problems deploying or running applications which use the WebSphere Application Server messaging capabilities

If you are having problems deploying or running applications which use the WAS messaging capabilities, review the following topics:

• Troubleshooting WebSphere messaging

• Troubleshooting message-driven beans

• Troubleshooting service integration technologies

 

Embedded messaging does not get removed after uninstalling the product

On a Linux platform, you may find that embedded messaging is not removed when you uninstall the product silently using the SetRetainMQToTrue.active=false option.

To prevent this problem, either issue the uninstall command from a local machine, or use ssh instead of telnet to logon to the machine where you issue the uninstall command. For details on the uninstall command, see uninstall command.

To correct this problem after logging in, issue the following command for a real root login: su -

If none of these steps solves the problem, check to see if the problem has been identified and documented using the links in Diagnosing and fixing problems: Resources for learning. If you do not see a problem that resembles yours, or if the information provided does not solve your problem, contact IBM support for further assistance. IBM Support has documents and tools that can save you time gathering information needed to resolve problems as described in Troubleshooting help from IBM. Before opening a problem report, see the Support page:

• http://www.ibm.com/software/webservers/appserv/was/support/

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Related tasks

Troubleshooting WebSphere messaging
Troubleshooting message-driven beans

 

Related Reference

Installation problems

 

Reference topic