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Diagnosing and fixing problems: Resources for learning

 

In addition to the information center, there are several Web-based resources for researching and resolving problems related to the WebSphere Application Server.

 

The WAS support page

The official site for providing tools and sharing knowledge about WebSphere Application Server problems is the WAS support page: http://www.ibm.com/software/webservers/appserv/support.html. Among the features it provides are:

 

Access WAS support page resources

Some resources on the WAS support page are marked with a key icon. To access these resources, supply a user ID and password, or register if do not already have an ID. When registering, you are asked for your contract number, which is supplied as part of a WebSphere Application Server purchase.

 

WebSphere Developer Domain

The Developer Domains are IBM-supported sites for enabling developers to learn about IBM software products and how to use them. They contain resources such as articles, tutorials, and links to newsgroups and user groups. You can reach the WebSphere Developer Domain at http://www7b.software.ibm.com/wsdd/.

 

The IBM Support page

IBM Support has documents that can save you time gathering information needed to resolve this problem. Before opening a PMR, see the Must gather documents for information to gather to send to IBM Support.


 

Related tasks


Overview and new features for troubleshooting

 

Reference topic