Portal Troubleshooting

 

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Can you re-create the problem?

If we can re-create the problem, you might want to enable tracing and then re-create the problem to capture more log information.

We can enable tracing within IBM WAS to obtain information about application servers and other processes.

After tracing is enabled continue to the next section, Researching a problem section.

If we cannot re-create the problem continue to the Researching a problem section.

 

Researching a problem

  1. Search IBM support Web site for a solution
  2. Tools for troubleshooting and diagnostics
  3. Contact support

 

Related reference:

Troubleshooting Domino and Extended Products Portlets