type-of-failure, keyword, where to find more information, message, AMQ message, ATB message, ATR message, CBC message, CEE message, CSV message, DFH message, DFS message, DMQ message, DSN message, EDC message, EZA message, EZB message, EZY message, IBM message, ICH message, IDC message, IEA message, IEC message, IEE message, IEF message, IKJ message, IST message, IWM message, IXC message" /> Message keyword

 

Message keyword

Use the MSG keyword if an error is associated with a WebSphere MQ for z/OS message. If you received multiple messages for one error, search the database using the first message issued. If unsuccessful, search the database using the next message, then the next, and so on.

To see if other messages related to your problem have been issued, check the console for WebSphere MQ for z/OS messages, as well as messages issued by other products. If any message is prefixed with "IEC", indicating it was issued by data management services, check the SYSLOG for messages that identify associated data set problems. SYSLOG can also help to diagnose user errors.

If your message was issued immediately after you did something that a WebSphere MQ manual told you to do, the problem might be related to the documentation rather than to the message. If this is the case, turn to Documentation keyword. Otherwise, compare the message prefix with those shown in the table below to determine the appropriate procedure to follow.

Table 15. Message prefixes
Prefix Component Procedure
AMQ WebSphere MQ (not z/OS) Consult WebSphere MQ Messages
AMT WebSphere MQ Consult WebSphere MQ Application Messaging Interface
ATB APPC Consult MVS System Messages
ATR Resource recovery services Consult MVS System Messages
CBC C/C++ Consult C/MVS User's Guide
CEE Language Environment Consult Language Environment Debugging Guide and Run-Time Messages
CSQ WebSphere MQ for z/OS Follow Procedure for WebSphere MQ for z/OS messages
CSV Contents supervision Consult MVS System Messages
DFH CICS Consult CICS Messages and Codes
DFS IMS Consult IMS/ESA Messages and Codes
DSN DB2 Consult DB2 Messages and Codes
EDC Language Environment Consult Language Environment Debugging Guide and Run-Time Messages
EZA, EZB, EZY TCP/IP Consult OS/390 V2R6.0 eNetwork CS IP Messages: Volumes 1, 2, and 3
IBM Language Environment Consult Language Environment Debugging Guide and Run-Time Messages
ICH RACF Consult OS/390 Security Server (RACF) Messages and Codes
IDC Access method services Consult MVS System Messages
IEA z/OS system services Consult MVS System Messages
IEC Data management services Consult MVS System Messages
IEE, IEF z/OS system services Consult MVS System Messages
IKJ TSO Consult MVS System Messages
IST VTAM Consult VTAM Messages
IWM MVS workload management services Consult MVS System Messages
IXC Cross-system Coupling Facility (XCF) Consult MVS System Messages
IXL Cross-system Extended Services (XES) Consult MVS System Messages