type-of-failure, keyword, where to find more information, message, AMQ message, ATB message, ATR message, CBC message, CEE message, CSV message, DFH message, DFS message, DMQ message, DSN message, EDC message, EZA message, EZB message, EZY message, IBM message, ICH message, IDC message, IEA message, IEC message, IEE message, IEF message, IKJ message, IST message, IWM message, IXC message" />
Message keyword
Use the MSG keyword if an error is associated with a WebSphere MQ for z/OS message. If you received multiple messages for one error, search the database using the first message issued. If unsuccessful, search the database using the next message, then the next, and so on.
To see if other messages related to your problem have been issued, check the console for WebSphere MQ for z/OS messages, as well as messages issued by other products. If any message is prefixed with "IEC", indicating it was issued by data management services, check the SYSLOG for messages that identify associated data set problems. SYSLOG can also help to diagnose user errors.
If your message was issued immediately after you did something that a WebSphere MQ manual told you to do, the problem might be related to the documentation rather than to the message. If this is the case, turn to Documentation keyword. Otherwise, compare the message prefix with those shown in the table below to determine the appropriate procedure to follow.
Table 15. Message prefixes Prefix Component Procedure AMQ WebSphere MQ (not z/OS) Consult WebSphere MQ Messages AMT WebSphere MQ Consult WebSphere MQ Application Messaging Interface ATB APPC Consult MVS System Messages ATR Resource recovery services Consult MVS System Messages CBC C/C++ Consult C/MVS User's Guide CEE Language Environment Consult Language Environment Debugging Guide and Run-Time Messages CSQ WebSphere MQ for z/OS Follow Procedure for WebSphere MQ for z/OS messages CSV Contents supervision Consult MVS System Messages DFH CICS Consult CICS Messages and Codes DFS IMS Consult IMS/ESA Messages and Codes DSN DB2 Consult DB2 Messages and Codes EDC Language Environment Consult Language Environment Debugging Guide and Run-Time Messages EZA, EZB, EZY TCP/IP Consult OS/390 V2R6.0 eNetwork CS IP Messages: Volumes 1, 2, and 3 IBM Language Environment Consult Language Environment Debugging Guide and Run-Time Messages ICH RACF Consult OS/390 Security Server (RACF) Messages and Codes IDC Access method services Consult MVS System Messages IEA z/OS system services Consult MVS System Messages IEC Data management services Consult MVS System Messages IEE, IEF z/OS system services Consult MVS System Messages IKJ TSO Consult MVS System Messages IST VTAM Consult VTAM Messages IWM MVS workload management services Consult MVS System Messages IXC Cross-system Coupling Facility (XCF) Consult MVS System Messages IXL Cross-system Extended Services (XES) Consult MVS System Messages