The Java Proxy component (including the Password Store component) of the Password Synchronizer logs messages into the file specified by the javaLogFile configuration parameter (default is proxy.log).
The plug-in starts the Java Proxy on initialization. When the Java Proxy starts it logs a status message.
If there is no recent initialization status in the log, this means that the Proxy is not running, or failed on initialization before it can write to its log. A general JavaProxy standard/error log is available in the file authentication_folder/proxy.stdout.log. The authentication_folder is the folder containing the provided plugin configuration file (pwsync.props). If the content of that log file has a message like this: java.lang.NoClassDefFoundException then one of the following might be the reason:
Verify that all third-party libraries needed to run the Password Store are added to the plugins jars folder (the default is to TDI_Install_dir/pwd_plugins/jars/). Keep in mind that if the classpath generated by the startProxy script is longer than the length of a shell command allowed by your OS then the JavaProxy might not be able to run.
Verify that the startProxy script executes correctly from a command prompt.
Linux/UNIX Users: Make sure that the configured in the scripts paths are valid for your OS environment.
Windows Users: The startup scripts of the plugins use JScript to gather the classpath. Make sure that the "Windows Script Host" (WSH) is enabled. If the WSH is disabled on your machine we will receive the following message:
Windows Script Host access is disabled on this machine. Contact your administrator for details.
when double-clicking on the TDI_Install_dir/pwd_plugins/bin/worker.js file.
Check the log of the plug-in for error messages related to the startup of the Java Proxy process.
Locate the command string used by the plug-in to start the Java Proxy (in the plug-in log) and try to execute it in a command shell.
All problems that occur during the operation of the Proxy are logged as error messages.