CTGDIB101E
Could not read object from storage. The error is: exception
Explanation:
This is an internal error. An error occurred while reading an object from storage.
Operator response:
See error message.
CTGDIB102E
Could not write object "Java object" to storage. The error is: exception
Explanation:
This is an internal error. An error occurred while writing an object to storage.
Operator response:
See error message. Contact IBM support.
CTGDIB103E
The storage location "folder name" does not exist and could not be created.
Explanation:
The configured storage folder does not exist. An attempt to create it was unsuccessful.
Operator response:
Verify that the configuration is correct.
CTGDIB104E
The storage location "file name" exists but is not a folder.
Explanation:
The storage location must be a folder.
Operator response:
Verify that the configuration is correct.
CTGDIB105E
Could not read the value for key "key name" from file "file name". The error is: exception
Explanation:
The storage file which holds the value for the specified key could not be read.
Operator response:
See error message. Check the file system permissions.
CTGDIB106E
Could not create folders for path "folder path".
Explanation:
The storage mechanism could not create file system directory structure.
Operator response:
Check the file system permissions.
CTGDIB107E
"file name" already exists and is not a folder.
Explanation:
The storage mechanism expects that the specified file is a folder.
Operator response:
Check the configuration.
CTGDIB108E
Could not write to file "file name". The error is: exception
Explanation:
The storage mechanism could not write data to the specified file.
Operator response:
Check the configuration.
CTGDIB109E
Key must not be empty.
Explanation:
The storage mechanism cannot work with empty keys.
Operator response:
Check the configuration.
CTGDIB110E
Key must not be a single slash.
Explanation:
The storage mechanism does not allow a key to be a single slash.
Operator response:
Check the configuration.
CTGDIB111E
Key must not be contain consecutive slashes: "key name".
Explanation:
The storage mechanism does not allow a key to contain consecutive slashes.
Operator response:
Check the configuration.
CTGDIB112E
Key must not contain back slashes: "key name".
Explanation:
The storage mechanism does not allow a key to contain back slashes.
Operator response:
Check the configuration.
CTGDIB113E
Key must not contain curly brackets: "key name".
Explanation:
The storage mechanism does not allow a key to contain curly brackets.
Operator response:
Check the configuration.
CTGDIB114E
Component of a key must not be a single dot: "key component".
Explanation:
The storage mechanism does not allow a component of a key to be a single dot.
Operator response:
Check the configuration.
CTGDIB115E
Component of a key must not be double dots: "key component".
Explanation:
The storage mechanism does not allow a component of a key to be double dots.
Operator response:
Check the configuration.
CTGDIB116E
Could not delete file "file name".
Explanation:
The storage mechanism failed to delete the specified file.
Operator response:
Check the file system permissions.
CTGDIB117W
No Local Server API detected.
Explanation:
A Touchpoint Provider was configured to use the Local API, which is not present in the current runtime.
Operator response:
Configure the Touchpoint Provider to use the Remote Server API instead.
CTGDIB118E
Invalid host("actual host provided") or port("actual port provided") value.
Explanation:
See error message.
Operator response:
Provide correct values in order to be able to connect to the remote server.
CTGDIB119E
Error connecting to server: "server name"
Explanation:
Could not establish a connection to the remote server.
Operator response:
Check that the remote Touchpoint Provider is up and running.
CTGDIB120E
Missing parameter value: "parameter name"
Explanation:
The Touchpoint Server configuration is missing a required parameter.
Operator response:
Provide the missing parameter value.
CTGDIB121E
Could not create session to the remote server: "server name"
Explanation:
See exception message.
Operator response:
Check the remote server is up and running and that the Touchpoint Server has all necessary configurations correctly set.
CTGDIB122E
An error has occurred during the communication with the remote server: "server name"
Explanation:
See exception message.
Operator response:
Check the Touchpoint Server configuration.
CTGDIB123W
Unable to read the Stash file. Reason: "underlying implementation message"
Explanation:
See the message.
Operator response:
No action necessary.
CTGDIB124I
The Stash file has already been read. Using the encryption settings from the solution.properties file.
Explanation:
This is an informational message only.
CTGDIB125I
Touchpoint Server configuration is missing encryption settings. Using the encryption settings from the solution.properties file.
Explanation:
This is an informational message only.
CTGDIB126E
No encryption settings specified in solution.properties.
Explanation:
The solution.properties is missing the encryption settings that the Touchpoint Server requires.
Operator response:
Provide encryption settings in order for the encryption of passwords to work.
CTGDIB127E
Missing connector "connector name" not found in template "path to template file"
Explanation:
The provided Touchpoint Template is missing the required connector.
Operator response:
Check the Touchpoint Template and make sure the connector is there.
CTGDIB128E
Unable to create xml element: {element namespace}element local name
Explanation:
See the provided exception message.
Operator response:
See error message. Contact IBM support.
CTGDIB129W
Could not read Touchpoint Server configuration file("file name").
Explanation:
See the provided exception message.
Operator response:
Check the specified configuration file is readable.
CTGDIB130W
Missing property: "tp.server.config".
Explanation:
The path to the Touchpoint Server configuration file is not specified.
Operator response:
Provide the path to the configuration file.
CTGDIB131W
Could not restore persisted state.
Explanation:
See the provided exception message.
Operator response:
Make sure the persistence store is readable/writable by the Touchpoint Server application.
CTGDIB132W
Missing state for Entry resource: "entry resource url"
Explanation:
Expected Entry resource state to be available in the persistence store.
Operator response:
Make sure the persistence store is readable/writable by the Touchpoint Server application.
CTGDIB133W
Missing state for Feed resource: "feed resource url"
Explanation:
Expected Feed resource state to be available in the persistence store.
Operator response:
Make sure the persistence store is readable/writable by the Touchpoint Server application.
CTGDIB134I
Touchpoint Server persistence store is disabled.
Explanation:
This is an informational message only.
CTGDIB135E
Error creating Touchpoint Provider("server name") Entry resource.
Explanation:
The Touchpoint Server is unable to create resource based on the provided configuration.
Operator response:
Check the particular Touchpoint Provider configuration.
CTGDIB136E
Missing ID element in Entry resource: "entry resource url"
Explanation:
Expected Atom Entry ID state to be available in the persistence store.
Operator response:
Make sure the persistence store is readable/writable by the Touchpoint Server application.
CTGDIB137E
Entry resource ("entry resource url") is missing the required Touchpoint Type category.
Explanation:
The persisted Entry resource must contain a Touchpoint Type specific category.
Operator response:
See error message. Contact IBM support.
CTGDIB138E
The Touchpoint Type ("category name") was not found on the server"server name".
Explanation:
The required Touchpoint Type is missing from the server.
Operator response:
Check that the type exists on the server.
CTGDIB139E
No configuration data is provided when creating a Touchpoint Instance or Destination.
Explanation:
The Atom Entry documents for configuring Touchpoint Instances and Touchpoint Destinations must contain a data element.
Operator response:
Provide a valid Atom Entry document.
CTGDIB140E
More than one Touchpoint Role is present in the provided Atom Entry.
Explanation:
Only one Touchpoint Role is permitted when configuring a Touchpoint Instance.
Operator response:
Leave only one Touchpoint Role category element in the sent Atom Entry.
CTGDIB141E
Touchpoint Type "type" does not support the "role name" role.
Explanation:
The used Touchpoint Type does not support creating Touchpoint Instances in the provided role.
Operator response:
Search the documentation for the Roles supported by the used Touchpoint Type. If the provided one is supported, check whether its corresponding AssemblyLine is present in the used Touchpoint Template.
CTGDIB142E
Could not obtain reference to OSGi HTTP Service.
Explanation:
This is an internal error.
Operator response:
Contact support.
CTGDIB143E
Could not obtain OSGi HTTP Service.
Explanation:
This is an internal error.
Operator response:
Contact support.
CTGDIB144E
Missing credentials for HTTP basic authentication. "Authorization" HTTP header is required.
Explanation:
HTTP authentication is required but the client did not provide credentials.
Operator response:
Make sure the web client sends credentials for HTTP basic authentication.
CTGDIB145E
Unsupported HTTP authentication scheme "authentication scheme". Use HTTP basic authentication.
Explanation:
The Authorization HTTP header of the client request refers to an unsupported authentication scheme.
Operator response:
Make sure the web client uses HTTP basic authentication.
CTGDIB146E
Invalid syntax of the "Authorization" HTTP header.
Explanation:
The syntax of the credentials does not conform to the HTTP basic authentication specification.
Operator response:
Make sure the web client uses correct syntax for HTTP basic authentication.
CTGDIB147W
Authentication failed for user "username": exception
Explanation:
Could not authenticate the specified user.
Operator response:
Verify the user credentials are correct.
CTGDIB148E
No Touchpoint Role is present in the provided Atom Entry.
Explanation:
A Touchpoint Role is required when configuring a Touchpoint Instance.
Operator response:
Provide a Touchpoint Role category element in the sent Atom Entry.
CTGDIB149E
The used Touchpoint Template does not provide the AssemblyLine needed for Role "role name".
Explanation:
Each Touchpoint Role requires an AssemblyLine to be present in the used Touchpoint Template.
Operator response:
Check if the expected AssemblyLine is present in the used Touchpoint Template.
CTGDIB150E
No request-out URL has been provided in the Atom Entry configuring the Touchpoint Destination.
Explanation:
When creating Touchpoint Destinations the URL where the data will be sent must be provided.
Operator response:
Provide a request-out URL in the Atom Entry.
CTGDIB151E
Unsupported Connectivity Provider.
Explanation:
The provided Connectivity Provider is not supported.
Operator response:
Check the configuration of the Connectivity Provider.