For up-to-date product documentation, see the IBM MobileFirst Foundation Developer Center.

Troubleshooting tips

Here are tips for resolving common problems that might occur.

• Docker-related error while running script
  If you encounter Docker-related errors after executing the initenv.sh or prepareserver.sh scripts, try restarting the Docker service.
• Bluemix registry error
  If you encounter a registry-related error after executing the prepareserver.sh or prepareanalytics.sh scripts, try running the initenv.sh script first.
• Unable to create the mfpfsqldb.xml file
  An error occurs at the end of running the prepareserverdbs.sh script: Error : unable to create mfpfsqldb.xml
• Taking a long time to push image
  When running the prepareserver.sh script, it takes more than 20 minutes to push an image to the IBM Containers registry.
• Binding is incomplete error
  When running a script to start a container (such as startserver.sh or startanalytics.sh) you are prompted to manually bind an IP address because of an error that the binding is incomplete.
• Script fails and returns message about tokens
  Running a script is not successful and returns a message similar to Refreshing cf tokens or Failed to refresh token.
• Administration DB, Live Update and Push Service show up as inactive
  Administration DB, Live Update and Push Service show up as inactive or no runtimes are listed in the IBM MobileFirst™ Platform Operations Console even though the prepareserver.sh script completed successfully.
• prepareserver.sh script fails
  The prepareserver.sh script fails and returns the error 405 Method Not Allowed.

Parent topic: IBM MobileFirst Platform Foundation on cloud