Troubleshooting a corrupt login page (Apache Tomcat)

We can recover from a corrupt login page of the Application Center console when the Application Center is running in Apache Tomcat.

Symptom

When the Application Center is running in Apache Tomcat, the use of a wrong user name or password might corrupt the login page of the Application Center console.

When we try to log in to the console with an incorrect user name or an incorrect password, you receive an error message. When we correct the user name or password, instead of a successful login, we have one of the following errors; the message depends on the web browser.

• The same error message as before

• The message "The connection was reset"

• The message "The time allowed for login exceeded"

Cause

The behavior is linked to the management by Apache Tomcat of the j_security_check servlet. This behavior is specific to Apache Tomcat and does not occur in any of the WebSphere Application Server profiles.

Solution

The workaround is to click the refresh button of the browser to refresh the web page after a login failure. Then, enter the correct credentials.

Parent topic: The Application Center console