IEA911E message

The message code IEA911E can be analyzed to give further information about abends.

We can use the information from the IEA911E message to extract further details about the abend code. Use the following steps to assist with the analysis:

Use the DISPLAY DUMP,TITLE command on the console to display the SVC dump title for this abend, or use one of the methods described in IBM MQ for z/OS dumps to look at the dump title in the dump. Note: If the first five characters of the COMP field are not R3600, or the dump title is not of the same form as Figure 1 or Figure 2, the problem was not caused by IBM MQ for z/OS, or we are looking at the wrong dump.
Locate the 3-character completion code following the word ABND.
- If the completion code is X'071', or X'122', the operator pressed the RESTART key or canceled the job, probably to break a loop. Verify that this is the case, and turn to Wait and loop keywords.
- Otherwise, add this to your keyword string, in one of the formats shown in this topic (in this example, X'0C4' is used):
Some abends also have reason codes. These reason codes are usually found in message CSQV086E, and register 15 at the time of the abend. Locate the reason code for the abend either:
- In the 4-byte reason code field in a dump title generated by IBM MQ for z/OS
- In the registers at time of error in the abstract information section of the dump
- From the value of register 15 in the error summary display
If the completion code is X'5C6', review the diagnostic information for the reason code in IBM MQ for z/OS messages, completion, and reason codes. Follow any procedures recommended there.
If the completion code is anything else, and you have found a reason code, check the value against the description of the abend code in the MVS System Codes manual to see if it is valid for the abend completion code.
Add the reason code to the keyword string (in this example X'00E20015' is used):
Refer to CSECT keyword.

Parent topic: The abend keyword, and its associated keywords