Subsystem support messages (CSQ3...)

CSQ3001E: csect-name - ABNORMAL DISCONNECT FROM SUBSYSTEM INTERFACE
Explanation: An online routine was still supporting SSI calls (IEFSSREQ) even though the queue manager had nearly completed termination or was no longer executing. This occurs with csect-name CSQ3RS00 or CSQ3RS0X when the queue manager address space has reached end-of-memory and neither normal termination nor online error recovery routines have successfully completed termination of the queue manager. This occurs with csect-name CSQ3SSTM when this condition is discovered during online termination.
System action: The connection is terminated. All IEFSSREQ requests are handled by the IBM MQ early processing program until the queue manager is restarted. An SVC dump is requested.

CSQ3002I

INDOUBT RECOVERY BY connection-name STILL IN PROGRESS

Explanation

There might be IBM MQ units of recovery (URs), related to an identified subsystem (connection-name), still in doubt after restart synchronization has taken place. (Indoubt URs are those for which commit has been voted by IBM MQ but which have not yet been acknowledged by connection-name.)

This message might appear if the connection-name subsystem has begun to do new work before having resolved all in-doubt URs. The connection-name subsystem is still in the process of resolving the in-doubt URs.

System action

Resources held (locked) by these in-doubt URs are unavailable to any other work units until their status is resolved.

System programmer response

The system programmer or system administrator must determine the correct recovery action to resolve the in-doubt situations. This involves either ensure-commit or backout decisions for all in-doubt URs.

The DISPLAY THREAD command should be used to see the URs still in doubt. It will normally show that all in-doubt URs have now been resolved. If not, the RESOLVE INDOUBT command should be used to resolve the in-doubt URs and to release the resources they hold.

CSQ3004E: SSI DESCRIPTOR GET FAILURE, RC=rc REASON=reason
Explanation: An internal error has occurred during initialization or termination.
System action: The queue manager terminates.
System programmer response: Ensure that all maintenance has been applied to the IBM MQ program libraries, and then restart the queue manager.

CSQ3006E: 'rmid' SSI FUNCTION WAS ALREADY ACTIVE WHEN ACTIVATE WAS ATTEMPTED
Explanation: An initialization sequence error has occurred.
System action: The queue manager terminates.
System programmer response: Ensure that all maintenance has been applied to the IBM MQ program libraries, and then restart the queue manager.

CSQ3007E: 'rmid' SSI FUNCTION WAS ALREADY INACTIVE WHEN DEACTIVATE WAS ATTEMPTED
Explanation: A termination sequence error has occurred.
System action: Termination continues.
System programmer response: Ensure that all maintenance has been applied to the IBM MQ program libraries.

CSQ3008E

csect-name - ABNORMAL DISCONNECT FOR PROGRAM REQUEST HANDLER(S)

Explanation

One or more resource managers are still supporting application program calls through their program request handler, even though the queue manager had almost completed termination, or was no longer executing. This occurs when the queue manager address space has gone to end of memory and neither normal termination nor online error recovery routines have successfully completed termination.

System action

The connection is terminated. All application program support requests are rejected with an indication that the queue manager is not active. An SVC dump is requested.

System programmer response

If the problem persists, collect the following items, and contact the IBM support center:

System dump
Printout of SYS1.LOGREC

CSQ3009E: error-info
Explanation: An internal error has occurred in RRS exit processing. The message contains error information that will be needed to resolve the problem.
System action: Processing continues, but RRS coordination is no longer available to the queue manager. It will probably be necessary to restart the queue manager or RRS.

CSQ3011I

csect-name Coordinator RRS is cold-starting and has lost its log. In-doubt IBM MQ threads need manual resolution

Explanation

IBM MQ has participant responsibility for in-doubt threads. RRS, the commit coordinator, has informed the queue manager that it lost all knowledge of IBM MQ in-doubt threads. The in-doubt threads at this queue manager must be manually resolved with the RESOLVE INDOUBT command.

System action

Processing continues.

System programmer response

A list of in-doubt threads where RRS is the coordinator can be displayed using the DISPLAY THREAD command for in-doubt type threads by specifying RRSBATCH as the connection name.

The decision to commit or back out the logical unit of work should be coordinated with any other participant RRS Recoverable Resource Managers. The existence of other participants might not be easy to determine. The information might be available in the RRS recovery log even though information has been lost.

At this queue manager, all in-doubt threads coordinated by RRS must be resolved with the RESOLVE INDOUBT command. Locked data remains unavailable until resolution. Threads that were already resolved with this command are discarded. Threads not yet resolved are discarded after resolution with the command.

The commit or back out decision provided using the RESOLVE INDOUBT command for a logical unit of work is propagated to all downstream participants, if any.

CSQ3013I: csect-name Queue manager was restarted on the wrong system so cannot connect to RRS. There are unresolved URs where IBM MQ is a participant
Explanation: The queue manager has one or more in-doubt threads and is unable to connect to RRS to resolve these in-doubt units of recovery (URs).
System action: Processing continues.

CSQ3014I

csect-name In-doubt RRS URID=rrs-urid is unknown to IBM MQ. URID recorded for IBM MQ by RRS=mq-urid

Explanation

The queue manager is restarting with RRS where IBM MQ is a participant and RRS is the coordinator. RRS has a unit of recovery (UR) that the queue manager should be a participant in, but it has no knowledge of the RRS unit of recovery, with an ID of rrs-urid. RRS has recorded the IBM MQ URID as mq-urid.

System action

Restart with RRS continues.

System programmer response

This message might indicate a problem in IBM MQ or RRS, or it might be produced because of one of the following prior actions:

A conditional restart was performed that resulted in the loss of part or all of the IBM MQ log. This conditional restart might have happened at any time in the past.
The RESOLVE INDOUBT command was used to resolve the IBM MQ UR with ID mq-urid.

If one of these occurred, the message can be ignored. If neither occurred, there might be a problem in IBM MQ or RRS.

If the mq-urid appears to be a valid log RBA, use the log print utility (CSQ1LOGP) with the SUMMARY option and URID options using the mq-urid value. If this finds the UR, the disposition will indicate whether it was committed or backed out. If possible, use the RRS ISPF interface to commit or back out the RRS URID so that they match.

If you suspect an error in IBM MQ, collect the items listed in the Problem Determination section and contact the IBM support center.

CSQ3016I: csect-name RRS has lost data from its log
Explanation: The queue manager is restarting with RRS and RRS has lost some portion of its log.
System action: Restart with RRS continues.
System programmer response: IBM MQ might not be able to resolve in-doubt units of recovery successfully with RRS because of the loss of RRS log data.

CSQ3017I: csect-name RRS function call-name failed, RC=rc
Explanation: During queue manager restart, the RRS function specified by call-name issued a return code rc indicating a failure.
System action: Processing continues, but RRS functions will not be available. For example, connections using the RRS adapter will not be allowed, and queue sharing group facilities will not work.
System programmer response: Investigate the RRS return code from the function specified and resolve the problem. Then restart the queue manager.

CSQ3018I: csect-name RRS function synchronization complete
Explanation: The queue manager has completed synchronization processing with RRS, and RRS functions are available.
System action: None.
System programmer response: None.

CSQ3100I: csect-name - SUBSYSTEM ssnm READY FOR START COMMAND
Explanation: The queue manager has terminated, and can be restarted when required.

CSQ3101E

csect-name - INVALID EARLY PROCESSING PARAMETER

Explanation

The z/OS command SETSSI ADD or the subsystem definition record in the IEFSSNxx member of SYS1.PARMLIB for the IBM MQ subsystem specified the early processing initialization parameter incorrectly. The name must be CSQ3EPX.

The failing subsystem name is provided in message IEF759I, which follows this message.

System action

The IBM MQ subsystem with the indicated name is not available.

System programmer response

Correct the parameter fields in the record of SYS1.PARMLIB member IEFSSNxx. For information about the parameters, see Update SYS1.PARMLIB members.

CSQ3102E

csect-name - INVALID COMMAND PREFIX

Explanation

The z/OS command SETSSI ADD or the subsystem definition record in the IEFSSNxx member of SYS1.PARMLIB for the IBM MQ subsystem specified the command prefix initialization parameter incorrectly.

The failing subsystem name is provided in message IEF759I, which follows this message.

System action

The IBM MQ subsystem with the indicated name is not available.

System programmer response

Correct the parameter fields in the record of SYS1.PARMLIB member IEFSSNxx. For information about the parameters, see Update SYS1.PARMLIB members.

CSQ3104I: csect-name - TERMINATION COMPLETE
Explanation: The queue manager has terminated. The actual z/OS termination of the queue manager address spaces might have completed earlier. This message is presented for every termination, normal or abnormal.

CSQ3105E

csect-name - UNABLE TO LOAD EARLY PROCESSING PROGRAM 'CSQ3EPX'. ssnm IS NOT AVAILABLE

Explanation

Subsystem initialization or early processing refreshing for the IBM MQ subsystem failed because the initialization program (CSQ3INI) could not locate the early processing program (CSQ3EPX).

For subsystem initialization, the program must be either in the linkpack area (LPA) or in a library which is in the link list. For early processing refreshing, the program must be in the LPA.

System action

Subsystem initialization or early processing refreshing ends abnormally. IBM MQ subsystem ssnm is not available.

CSQ3106E

csect-name - QUEUE MANAGER STOPPED. COMMAND NOT PROCESSED - command-text

Explanation

A command was received which cannot be processed due to one of the following:

The queue manager has not been started (this could be because the START QMGR command was not entered correctly)
The command was queued for processing while the queue manager was starting, but startup terminated with an error
The queue manager terminated before the command could be processed

System action

The command is not processed.

CSQ3107E: csect-name - COMMAND REJECTED. REQUESTER NOT AUTHORIZED
Explanation: A command was received from a console that does not have the correct authority.
System action: The command is not processed. This message is sent to the console that entered the command.
System programmer response: Verify that this console should be used for entering IBM MQ commands. If so, authorize it for IBM MQ commands by using z/OS services.
Note: If IBM MQ security is not activated, this check is still performed. This authorization is the z/OS console authority, and is not related to the external security manager. The user ID that entered the IBM MQ command must have OPERPARM AUTH with SYS, ALL, or MASTER console authority.

CSQ3108E

csect-name - COMMAND REJECTED. COMMAND FACILITY PATH UNAVAILABLE

Explanation

A command was received, but the path from z/OS consoles to the IBM MQ command processor is unavailable. It might still be possible to enter commands in other ways. We can also receive this message if the early code for the queue manager was being refreshed when the command was issued.

System action

The command is not processed. This message is delivered to the console that entered the command.

System programmer response

The console command facility is available again the next time the queue manager is started.

If the command was rejected because the early code for the queue manager was being refreshed when we issued it, wait until message CSQ3110I is issued to indicate that the early code has successfully refreshed before we issue the command again.

CSQ3109E

csect-name - UNABLE TO OBTAIN SUBSYSTEM AFFINITY TABLE INDEX FOR SUBSYSTEM ssnm. IEFSSREQ RC=nn

Explanation

IBM MQ was unable to obtain a subsystem affinity table index for the named subsystem. z/OS did not recognize the named subsystem name as a known subsystem. If this message is issued, a serious error has occurred in z/OS or IBM MQ.

In the message, nn is the return code from the IEFSSREQ z/OS service. ssnm is the name of the IBM MQ subsystem undergoing IPL-time initialization.

System action

IBM MQ ends abnormally with completion code X'5C6' and reason code X'00F30104'. The IBM MQ subsystem with the indicated name is not available for this IPL of z/OS.

System programmer response

Try to perform an IPL of the z/OS system. If the problem persists, see Problem determination on z/OS for information about identifying and reporting the problem.

CSQ3110I

csect-name - SUBSYSTEM ssnm INITIALIZATION COMPLETE

Explanation

Either:

IBM MQ subsystem initialization is complete, following z/OS IPL processing or the z/OS command SETSSI ADD.
The IBM MQ early processing program has been successfully refreshed, following a REFRESH QMGR TYPE(EARLY) command.

CSQ3111I

csect-name - EARLY PROCESSING PROGRAM IS Vn LEVEL l

Explanation

This message shows the level of the early processing program that is being used.

The level is of the form nnn-mmm and indicates the capability of the early code.

nnn is incremented for each new release of the product and mmm can be incremented from time to time when PTFs add maintenance to the early code.

The early code level used must have a capability level corresponding with the highest release of the product you intend to run on an LPAR. We can use the nnn value to confirm the level installed.

Corresponding values of nnn are:

005: IBM WebSphere MQ for z/OS Version 7.0.1
006: IBM WebSphere MQ for z/OS Version 7.1
007: IBM MQ for z/OS Version 8.0

CSQ3112E

csect-name - INVALID CPF SCOPE

Explanation

The z/OS command SETSSI ADD or the subsystem definition record in the IEFSSNxx member of SYS1.PARMLIB for the IBM MQ subsystem specified the CPF scope initialization parameter incorrectly.

The failing subsystem name is provided in message IEF759I, which follows this message.

System action

The IBM MQ subsystem with the indicated name is not available.

System programmer response

Correct the parameter fields in the record of SYS1.PARMLIB member IEFSSNxx. For information about the parameters, see Update SYS1.PARMLIB members.

CSQ3113E: csect-name - COMMAND PREFIX REGISTRATION FAILED. INVALID CHARACTER(S) IN CPF
Explanation: Command prefix registration failed because the command prefix (CPF) contains invalid characters.
System action: The IBM MQ subsystem with the indicated name is not available.
System programmer response: Correct the CPF parameter in the record of SYS1.PARMLIB member IEFSSNxx. For information about the parameters, see Update SYS1.PARMLIB members.

CSQ3114E: csect-name - COMMAND PREFIX REGISTRATION FAILED. INVALID CHARACTER(S) IN SUBSYSTEM NAME
Explanation: Command prefix registration failed because the subsystem name used as the owner of the command prefix (CPF) contains invalid characters.
System action: The IBM MQ subsystem with the indicated name is not available.
System programmer response: Correct the CPF parameter in the record of SYS1.PARMLIB member IEFSSNxx. For information about the parameters, see Update SYS1.PARMLIB members.

CSQ3115E: csect-name - COMMAND PREFIX REGISTRATION FAILED. CPF ALREADY DEFINED
Explanation: Command prefix registration failed because the command prefix (CPF) was already defined to z/OS.
System action: The IBM MQ subsystem with the indicated name is not available.
System programmer response: Correct the CPF parameter in the record of SYS1.PARMLIB member IEFSSNxx. For information about the parameters, see Update SYS1.PARMLIB members.

CSQ3116E: csect-name - COMMAND PREFIX REGISTRATION FAILED. CPF IS A SUBSET OF A CPF ALREADY DEFINED
Explanation: Command prefix registration failed because the command prefix (CPF) is a subset of a CPF already defined to z/OS.
System action: The IBM MQ subsystem with the indicated name is not available.
System programmer response: Correct the CPF parameter in the record of SYS1.PARMLIB member IEFSSNxx. For information about the parameters, see Update SYS1.PARMLIB members.

CSQ3117E: csect-name - COMMAND PREFIX REGISTRATION FAILED. CPF IS A SUPERSET OF A CPF ALREADY DEFINED
Explanation: Command prefix registration failed because the command prefix (CPF) is a superset of a CPF already defined to z/OS .
System action: The IBM MQ subsystem with the indicated name is not available.
System programmer response: Correct the CPF parameter in the record of SYS1.PARMLIB member IEFSSNxx. For information about the parameters, see Update SYS1.PARMLIB members.

CSQ3118E: csect-name - SYSTEM ERROR DURING COMMAND PREFIX REGISTRATION
Explanation: A z/OS error occurred during command prefix (CPF) registration.
System action: The MQ subsystem with the indicated name is not available.
System programmer response: Check the z/OS console for other messages relating to the problem.

CSQ3119E: csect-name call-name call for group attach table failed, rc=rc
Explanation: During initialization for the group connect facility, a name token services call failed. rc is the return code (in hexadecimal) from the call.
System action: Processing continues, but the group connect facility will not be available to CICS .
System programmer response: Go to the IBM Knowledge Center for z/OS MVS™, and select the appropriate volume of the MVS Authorized Assembler Services Reference manual for information about the return codes from the IEANTCR name token services call. If we are unable to solve the problem, take a stand-alone system dump and contact the IBM support center.

CSQ3120E

csect-name - IXCQUERY ERROR FOR XCF GROUP group-name APPLID= applid, RC= rc REASON= reason

Explanation

A CICS region with APPLID applid attempted to connect to a queue sharing group. During processing of the request an IXCQUERY call failed with return code rc and reason code reason.

The XCF group for which the IXCQUERY request was performed is identified by group-name.

System action

The request by CICS to connect to the queue sharing group fails with the reason code MQRC_UNEXPECTED_ERROR.

System programmer response

See the z/OS MVS Sysplex Services Reference manual for an explanation of the IXCQUERY return and reason codes. If we are unable to solve the problem, contact the IBM support center.

CSQ3201E

ABNORMAL EOT IN PROGRESS FOR USER=user CONNECTION-ID=conn-id THREAD-XREF=thread-xref JOBNAME=jobname ASID=asid TCB=tcb

Explanation

Abnormal termination processing has been started for the agent with the values for the USER, CONNECTION-ID, THREAD-XREF, JOBNAME, ASID and TCB shown. These values are the last known set of identifiers for the terminating agent.

The abnormal termination might be the result of an error in the allied agent's address space or the result of the z/OS command CANCEL issued by the operator.

The value for the USER, the THREAD-XREF or both might be blank. The values for the USER, CONNECTION-ID, THREAD-XREF, JOBNAME and ASID are the last values established to IBM MQ for this connection and might represent the current activity of the agent. The TCB value is the address of the TCB that is terminating. Previous IBM MQ work by this agent might have completed successfully.

This message, CSQ3201E, is written to the z/OS console after the agent has been removed from the service task work queue at the time that termination processing begins.

System action

The agent was previously queued to a service task for termination processing. This message indicates that the agent has been taken from the queue for processing. Any uncommitted changes will be backed out.

System programmer response

See the Problem Determination section of this message. The z/OS commands CANCEL and FORCE will have no effect. Do not cancel IBM MQ. If an extensive backout is in progress, the subsequent queue manager restart might take a very long time due to additional log activity.

CSQ3202E

CONNECTION FOR jobname FAILED, INSUFFICIENT ECSA STORAGE TO CREATE ACE

Explanation

jobname attempted to connect to IBM MQ using the MQCONN, or MQCONNX, API call.

There was insufficient common storage available to build the control blocks to represent the connection and to the connection attempt failed.

There might be a system wide ECSA shortage, or the storage available for creating new queue manager connections might be limited by the ACELIM system parameter.

This message can be seen for batch applications, including RRS applications; for example, Db2 stored procedures and WebSphere Application Server.

System action

The MQCONN or MQCONNX API call, used by jobname returns MQCC_FAILED, together with reason code MQRC_Q_MGR_NOT_AVAILABLE 2059

Queue manager processing continues.

CSQ3580E: CONNECTION FOR 'ssi-call' GAVE RC=rc, REASON=reason
Explanation: A nonzero return code has been returned to CSQ3AMI2 from the connect to subsystem interface (SSI) call. The variables in the message indicate which SSI call is involved and the actual return and reason codes associated with it.
System action: The current task is ended abnormally with a system completion code of X'5C6' and a reason code of X'00F30580'. The queue manager terminates.
System programmer response: Restart the queue manager. Note the values contained in the message, and contact the IBM support center.

Parent topic: Messages for IBM MQ for z/OS