Db2 manager codes (X'F5')

If a Db2 manager reason code occurs that is not listed here, an internal error has occurred. Collect the following diagnostic items and contact your IBM support center.

Diagnostics

A description of the actions that led to the error or, if applicable, either a listing of the application program or the input string to a utility program that was being run at the time of the error.
The console output for the period leading up to the error.
The queue manager job log.
The system dump resulting from the error.
A printout of SYS1.LOGREC.
Appropriate WebSphere MQ, z/OS, Db2, CICS, and IMS service levels.

00F50000

An internal error has occurred.

System action

The queue manager terminates, a record is written to SYS1.LOGREC and a dump is taken.

System programmer response

Ensure that the QSGDATA system parameter is specified correctly and restart the queue manager.

If the problem persists, collect the items listed in Diagnostics and contact your IBM support center.

00F50001

An internal error has occurred.

System action

The queue manager terminates, a record is written to SYS1.LOGREC and a dump is taken.

System programmer response

Restart the queue manager.

If the problem persists, collect the items listed in Diagnostics and contact your IBM support center.

00F50002: An internal error has occurred.
System action: The task ends abnormally. Queue manager processing continues but the queue manager might not terminate normally and might not register Db2 termination.
System programmer response: Refer to Db2 for z/OS Messages and Codes for information about the completion and reason code in the accompanying message and collect the diagnostic data requested in the manual. In addition, collect the items listed in Diagnostics and contact the IBM support center.

00F50003: An internal error has occurred.
System action: The task ends abnormally. Queue manager processing continues.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00F50004

An internal error has occurred.

System action

The queue manager terminates, a record is written to SYS1.LOGREC and a dump is taken.

System programmer response

Ensure that the following modules are available through the linklist or the steplib concatenation: DSNRLI, DSNHLIR, DSNWLIR, ATRCMIT and ATRBACK. Restart the queue manager.

If the problem persists, collect the items listed in Diagnostics and contact your IBM support center.

00F50006

An internal error has occurred.

System action

The queue manager terminates, a record is written to SYS1.LOGREC and a dump is taken.

System programmer response

All queue managers that are members of the same queue sharing group must connect to the same Db2 data-sharing group. Check that all queue managers in the queue sharing group have the same Db2 data-sharing group specified in the QSGDATA system parameter. Restart the queue manager.

Collect the items listed in Diagnostics and contact the IBM support center.

00F50007

An internal error has occurred.

System action

The queue manager terminates, a record is written to SYS1.LOGREC and a dump is taken.

System programmer response

Ensure that the Db2 subsystem(s) specified on the QSGDATA system parameter are members of the Db2 data-sharing group that is also specified on the QSGDATA system parameter. Restart the queue manager.

If the problem persists, refer to Db2 for z/OS Messages and Codes for information about the completion and reason code in the accompanying message and collect the diagnostic data requested in the manual. In addition, collect the items listed in Diagnostics and contact the IBM support center.

00F50008: An internal error has occurred.
System action: The task ends abnormally and processing continues.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00F50009

An internal error has occurred.

System action

The queue manager terminates, a record is written to SYS1.LOGREC and a dump is taken.

System programmer response

Restart the queue manager.

Refer to Db2 for z/OS Messages and Codes for information about the completion and reason code in the accompanying message and collect the diagnostic data requested in the manual. In addition, collect the items listed in Diagnostics and contact the IBM support center.

00F50010

An internal error has occurred.

System action

The queue manager terminates, a record is written to SYS1.LOGREC and a dump is taken.

System programmer response

Restart the queue manager.

See z/OS MVS™ Programming: Sysplex Services Reference for an explanation of the error and the diagnostic information, if any, that we must collect. In addition, collect the items listed in Diagnostics and contact the IBM support center.

00F50013

No queue manager entry was found in the CSQ.ADMIN_B_QMGR table for this combination of queue manager and queue sharing group, or the entry was incorrect.

System action

The queue manager terminates, a record is written to SYS1.LOGREC and a dump is taken.

System programmer response

Check the CSQ.ADMIN_B_QMGR table in the Db2 data-sharing group and ensure that an entry has been defined for the queue manager and it relates to the correct queue sharing group.

If we are migrating from a previous release of MQ, check also that we have updated the Db2 tables to the format for the current release. See Maintain and migrate, for information about migration and compatibility between releases.

Restart the queue manager. If the problem persists, collect the items listed in Diagnostics and contact the IBM support center.

00F50014

An internal error has occurred.

System action

The queue manager terminates, a record is written to SYS1.LOGREC and a dump is taken.

System programmer response

Check that the Db2 related installation and customization tasks have all completed successfully. Restart the queue manager.

00F50015

An internal error has occurred.

System action

The queue manager terminates, a record is written to SYS1.LOGREC and a dump is taken.

System programmer response

Restart the queue manager.

00F50016

An internal error has occurred.

System action

The queue manager terminates, a record is written to SYS1.LOGREC and a dump is taken.

System programmer response

Restart the queue manager.

00F50017

An internal error has occurred.

System action

The queue manager terminates, a record is written to SYS1.LOGREC and a dump is taken.

System programmer response

See z/OS MVS Programming: Sysplex Services Reference for information about the completion and reason code in the accompanying message.

Restart the queue manager. If the problem persists, collect the items listed in Diagnostics and contact the IBM support center.

This error may occur if one or more of the queue managers in a queue sharing group (QSG) do not have a member entry in the XCF group for the QSG.

Enter the following z/OS command substituting the queue sharing group name for xxxx:

 D XCF,GRP,CSQGxxxx,ALL

This will list the members of the XCF group. If any queue managers are defined as a member of the QSG, but do not have an entry in the XCF Group, use the ADD QMGR command of the CSQ5PQSG utility to restore the XCF group entry for that queue manager. The utility should be run for each queue manager which does not have an entry in the XCF group.

00F50018

An internal error has occurred.

System action

The queue manager terminates, a record is written to SYS1.LOGREC and a dump is taken.

System programmer response

See z/OS MVS Programming: Sysplex Services Reference for information about the completion and reason code in the accompanying message.

Restart the queue manager. If the problem persists, collect the items listed in Diagnostics and contact the IBM support center.

00F50019

An internal error has occurred.

System action

The queue manager terminates, a record is written to SYS1.LOGREC and a dump is taken.

System programmer response

See z/OS MVS Programming: Sysplex Services Reference for information about the completion and reason code in the accompanying message.

Restart the queue manager. If the problem persists, collect the items listed in Diagnostics and contact the IBM support center.

00F5001C

CSQ5_DB2_UNAVAILABLE

System action

The queue manager terminates, a record is written to SYS1.LOGREC and a dump is taken.

System programmer response

See z/OS MVS Programming: Sysplex Services Reference for information about the completion and reason code in the accompanying message.

Restart the queue manager. If the problem persists, collect the items listed in Diagnostics and contact the IBM support center.

00F50021

An internal error has occurred.

System action

The queue manager terminates, a record is written to SYS1.LOGREC and a dump is taken.

System programmer response

See z/OS MVS Programming: Sysplex Services Reference for information about the completion and reason code in the accompanying message.

Restart the queue manager. If the problem persists, collect the items listed in Diagnostics and contact the IBM support center.

00F50024: An internal error has occurred.
System action: The task ends abnormally and a dump is taken.
System programmer response: If the problem persists, collect the items listed in Diagnostics and contact your IBM support center.

00F50025: An internal error has occurred.
System action: The task ends abnormally and a dump is taken.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00F50026: An internal error has occurred.
System action: The task ends abnormally and a dump is taken.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00F50027: An internal error has occurred.
System action: The task ends abnormally and a dump is taken.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00F50028: An internal error has occurred.
System action: The task ends abnormally and a dump is taken.
System programmer response: This might be a temporary condition if Db2 or RRS has failed. If the problem persists, collect the items listed in Diagnostics, together with output from Db2 command DISPLAY THREAD(*), and contact the IBM support center.

00F50029: The queue manager has detected a mismatch between its supported versions of MQ and those of other members of the queue sharing group.
System action: The queue manager terminates, a record is written to SYS1.LOGREC and a dump is taken.
System programmer response: Verify the started task JCL procedure for the queue manager (xxxxMSTR) is executing the correct version of MQ. Restart the queue manager. If the correct version is being executed, collect the items listed in Diagnostics, together with a printout of the CSQ.ADMIN_B_QMGR table from the Db2 data-sharing group to which the queue manager connected, and contact the IBM support center.

00F50033

The queue manager detected that one or more active log datasets is encrypted, and active log encryption is not supported by one or more other members of the queue sharing group.

This abend is preceded by message CSQ5040E. See the explanation of that message for more details of the failure

System action

The queue manager terminates, a record is written to SYS1.LOGREC and a dump is taken.

00F50901: An internal error has occurred.
System action: The job ends abnormally with a X'5C6' completion code and a dump is taken.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00F51030: An internal error has occurred.
System action: The task ends abnormally and a dump is taken.
System programmer response: Restart RRS if it has terminated. If RRS has not terminated, collect the items listed in Diagnostics and contact the IBM support center.

00F51031: An internal error has occurred on a Db2 connection thread.
System action: The task ends abnormally and a new task is created. A dump is taken if there is an 'in-flight' Db2 request.
System programmer response: None. A new Db2 server task is automatically re-created to replace the task that was terminated. If the problem persists, collect the items listed in Diagnostics and contact the IBM support center.

Parent topic: IBM MQ for z/OS codes