Message manager codes (X'D4')

If a message manager reason code occurs that is not listed here, an internal error has occurred. Collect the following diagnostic items and contact the IBM support center.

Diagnostics

A description of the actions that led to the error or, if applicable, either a listing of the application program or the input string to a utility program that was being run at the time of the error.
The console output for the period leading up to the error.
The queue manager job log.
The system dump resulting from the error.
If we are using CICS , the CICS transaction dump output.
Appropriate IBM MQ, z/OS, Db2, CICS, and IMS service levels.
If we are using the IBM MQ Operations and Control panels, the ISPF panel name.

00D40001, 00D40002: An internal error has occurred while processing a command.
System action: The current execution unit terminates with completion code X'5C6'.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00D40003, 00D40004, 00D40007: An internal error has occurred while processing a DEFINE or ALTER command for a queue.
System action: The current execution unit terminates with completion code X'5C6'.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00D40008: An internal error has occurred while processing a DEFINE or ALTER command for a process.
System action: The current execution unit terminates with completion code X'5C6'.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00D40009: An internal error has occurred while processing a DEFINE or ALTER command for a queue.
System action: The current execution unit terminates with completion code X'5C6'.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00D4000A, 00D4000B, 00D4000C: An internal error has occurred while processing a command.
System action: The current execution unit terminates with completion code X'5C6'.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00D4000D: An internal error has occurred while attempting to establish a processing environment for the command processors.
System action: The current execution unit terminates with completion code X'5C6'.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00D4000E, 00D4000F: An internal error has occurred while attempting to establish a processing environment.
System action: The current execution unit terminates with completion code X'5C6'
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00D40010: An internal error has occurred while processing a command.
System action: The current execution unit terminates with completion code X'5C6'.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00D40011, 00D40012, 00D40013, 00D40014: An internal error has occurred.
System action: The current execution unit terminates with completion code X'5C6'.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00D40015: An attempt to write a trigger message to the initiation queue or the dead-letter queue was unsuccessful because of an internal error (for example, a storage overwrite).
System action: The current execution unit terminates with completion code X'5C6'.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00D40016, 00D40017, 00D40018, 00D4001A, 00D4001B, 00D4001C, 00D4001D, 00D4001E, 00D4001F: An internal error has occurred.
System action: The current execution unit terminates with completion code X'5C6'.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00D40020, 00D40021, 00D40022, 00D40023, 00D40024, 00D40025: An internal error has occurred.
System action: The current execution unit terminates with completion code X'5C6'.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00D40026: An internal error has occurred while processing a DEFINE CHANNEL or ALTER command for a channel.
System action: The current execution unit terminates with completion code X'5C6'.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00D40027, 00D40028, 00D40029, 00D4002A, 00D4002B, 00D4002C: An internal error has occurred.
System action: The current execution unit terminates with completion code X'5C6'.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00D4002D: An attempt to write a message to a queue was unsuccessful because of an internal error (for example, a storage overwrite).
System action: The current execution unit terminates with completion code X'5C6'.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00D4002E: An internal error has occurred.
System action: The current execution unit terminates with completion code X'5C6'
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00D4002F: An internal error has occurred while processing a channel command.
System action: The current execution unit terminates with completion code X'5C6'.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00D40030: The report option requested in a message was not recognized.
System action: The current execution unit terminates with completion code X'5C6'. A dump is produced.
System programmer response: Correct the value of the report option field (the value specified is given in register 2).

00D40031, 00D40032: An internal error has occurred.
System action: The current execution unit terminates with completion code X'5C6'.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00D40033: An internal error has occurred while processing a STGCLASS command.
System action: The current execution unit terminates with completion code X'5C6'.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00D40034, 00D40035, 00D40036, 00D40037, 00D40038, 00D40039: An internal error has occurred.
System action: The current execution unit terminates with completion code X'5C6'.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00D4003B

An internal error has occurred.

System action

The current execution unit terminates with completion code X'5C6'.

System programmer response

Collect the items listed in Diagnostics. Also collect details of the queue sharing group (QSG) and of the queue managers active, as well as the queue managers defined to the queue sharing group at the time of the error. This information can be obtained by entering the following z/OS commands:

 D XCF,GRP

to display a list of all QSGs in the coupling facility.

 D XCF,GRP,qsg-name,ALL

to display status about the queue managers defined to queue sharing group qsg-name. Contact the IBM support center.

00D4003C, 00D4003D: An internal error has occurred while processing a DEFINE CFSTRUCT or ALTER CFSTRUCT or DELETE CFSTRUCT command.
System action: The current execution unit terminates with completion code X'5C6'.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00D4003E: An internal error has occurred while processing an AUTHINFO command.
System action: The current execution unit terminates with completion code X'5C6'.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00D4003F: An internal error has occurred while processing a DEFINE MAXSMSGS or ALTER QMGR command.
System action: The current execution unit terminates with completion code X'5C6'.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00D40040: An internal error has occurred.
System action: The current execution unit terminates with completion code X'5C6'.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00D40042: An internal processing error has occurred. The repository cannot locate an object that it has been asked to release.
System action: The current execution unit terminates with completion code X'5C6'.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00D40043, 00D40044, 00D40045, 00D40046, 00D40047, 00D40048: An internal error has occurred.
System action: The current execution unit terminates with completion code X'5C6'.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00D40049: An internal processing error has occurred while attempting to create the queue manager object during end restart processing.
System action: The current execution unit terminates with completion code X'5C6'.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00D40050

An internal error has occurred.

System action

The current execution unit terminates with completion code X'5C6'. The IGQ agent then attempts to recover.

System programmer response

If the IGQ agent fails to recover properly, an attempt could be made to disable the SYSTEM.QSG.TRANSMIT.QUEUE to force the IGQ agent to enter retry, or if this fails, the IGQ agent task can be restarted by issuing an ALTER QMGR IGQ(ENABLED) command or by restarting the queue manager.

Collect the items listed in Diagnostics and contact the IBM support center.

00D40051, 00D40052: An internal error has occurred.
System action: The current execution unit terminates with completion code X'5C6'.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00D40053: An internal error has occurred.
System action: The current execution unit terminates with completion code X'5C6'.
System programmer response: Collect the items listed in Diagnostics together with a dump of the coupling facility list structure that the shared queue is defined to use, and contact the IBM support center.

00D40054

An internal error has occurred.

System action

The current execution unit terminates with completion code X'5C6'.

System programmer response

 D XCF,GRP

to display a list of all QSGs in the coupling facility.

 D XCF,GRP,qsg-name,ALL

to display status about the queue managers defined to queue sharing group qsg-name. Contact the IBM support center.

00D40055, 00D40056: An internal error has occurred.
System action: The current execution unit terminates with completion code X'5C6'.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00D40060

While performing Shared Channel Recovery Processing, Db2 was found to be inactive.

System action

The current execution unit terminates with completion code X'5C6'.

System programmer response

Check why Db2 related tasks are unavailable.

The recovery process is terminated; some channels might have been recovered, while others have not. Any channels that were not recovered will be recovered when the recovery process next runs; alternatively, they can be restarted manually. For more information about recovery and restart mechanisms used by IBM MQ, see Recovery and restart.

00D40062, 00D40064, 00D40065, 00D40066

An internal error has occurred during shared channel recovery.

System action

The current execution unit terminates with completion code X'5C6'.

System programmer response

Collect the items listed in Diagnostics and contact the IBM support center.

The recovery process is terminated; some channels may have been recovered, while others have not. Any channels that were not recovered will be recovered when the recovery process next runs; alternatively, they can be restarted manually. For more information about recovery and restart mechanisms used by IBM MQ, see Recovery and restart.

00D40067: An internal error has occurred.
System action: The current execution unit terminates with completion code X'5C6'.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00D40068

An internal error has occurred.

System action

The current execution unit terminates with completion code X'5C6'. In some cases, the queue manager might terminate with completion code X'6C6'.

System programmer response

Collect the items listed in Diagnostics and contact the IBM support center.

Restart the queue manager if necessary.

00D40069

An internal error has occurred.

System action

The current execution unit terminates with completion code X'5C6'.

System programmer response

 D XCF,GRP

to display a list of all QSGs in the coupling facility.

 D XCF,GRP,qsg-name,ALL

to display status about the queue managers defined to queue sharing group qsg-name. Contact the IBM support center.

00D40070: An internal error has occurred involving the cluster cache.
System action: The current execution unit terminates with completion code X'5C6'.
System programmer response: Collect the items listed in Diagnostics and the channel initiator job log, and contact the IBM support center.

00D40071, 00D40072, 00D40073, 00D40074, 00D40075, 00D40076, 00D40077, 00D40078, 00D40079, 00D4007A, 00D4007B, 00D4007C, 00D4007D, 00D4007E, 00D4007F

An internal error has occurred.

System action

The current execution unit terminates with completion code X'5C6'.

System programmer response

Collect the items listed in Diagnostics and contact the IBM support center.

Restart the queue manager if necessary.

00D40080: An internal error has occurred invloving the cluster cache.
System action: The current execution unit terminates with completion code X'5C6'.
System programmer response: Collect the items listed in Diagnostics and the channel initiator job log, and contact the IBM support center.

00D40081

An internal error has occurred.

System action

The current execution unit terminates with completion code X'5C6'.

System programmer response

Collect the items listed in Diagnostics and contact the IBM support center.

Restart the queue manager if necessary.

00D40082: An internal error has occurred invloving the cluster cache.
System action: The current execution unit terminates with completion code X'5C6'.
System programmer response: Collect the items listed in Diagnostics and the channel initiator job log, and contact the IBM support center.

00D40083

An internal error has occurred.

System action

The current execution unit terminates with completion code X'5C6'.

System programmer response

Collect the items listed in Diagnostics and contact the IBM support center.

Restart the queue manager if necessary.

00D40084

An internal error has occurred when opening a managed destination queue.

System action

The current execution unit terminates with completion code X'5C6'.

System programmer response

Collect the items listed in Diagnostics and contact the IBM support center.

Restart the queue manager if necessary.

00D40085

An internal error has occurred.

System action

The current execution unit terminates with completion code X'5C6'.

System programmer response

Collect the items listed in Diagnostics and contact the IBM support center.

Restart the queue manager if necessary.

00D40086, 00D40087: An internal error has occurred while processing a DEFINE or ALTER command for a subscription.
System action: The current execution unit terminates with completion code X'5C6'.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00D40091

An internal error has occurred.

System action

The current execution unit terminates with completion code X'5C6'.

System programmer response

Collect the items listed in Diagnostics and contact the IBM support center.

Restart the queue manager if necessary.

00D4009C: An internal error has occurred while processing an ALTER SMDS or RESET SMDS command.
System action: The current execution unit terminates with completion code X'5C6'.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00D4009D: An internal error has occurred while processing a START SMDSCONN or STOP SMDSCONN command.
System action: The current execution unit terminates with completion code X'5C6'.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00D400B1

While putting a message, an error was detected in the chaining of message headers.

System action

The current execution unit terminates with completion code X'5C6'.

System programmer response

Check the chaining fields (CodedCharSetId, Encoding, and Format) in the MQMD and headers for the problem message to determine which values are invalid or inconsistent.

At each point in the header chain, the field values must correctly describe the data in the next header:

The Format field identifies the correct format of the next header
The CodedCharSetId field identifies the character set of text fields in the next header
The Encoding field identifies the numeric encoding of numeric fields in the next header

00D400D0: Unable to get below the line storage for data control blocks when attempting to open the QM INI (CSQMQMIN) data set.
System action: The current execution unit terminates with completion code X'5C6'.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00D401F1: Whilst processing a get message request, the specified search type (message identifier or correllation identifier) was found to be in error. This indicates a data corruption error.
System action: The current execution unit terminates with completion code X'5C6'.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

00D44001: This reason code is issued in message CSQM090E when a command has failed. This code indicates that an object of the specified name exists, but is of a different subtype; it might not necessarily have the same disposition in the queue sharing group. This can only occur with subtypes of queues or channels. Message CSQM099I is also issued, indicating the object in error.
Severity: 8
System action: The command is ignored.
System programmer response: Reissue the command, ensuring that all object subtypes are correct.

00D44002

This reason code is issued in message CSQM090E when a command has failed. This code indicates that the object specified on the request could not be located. Message CSQM094I or message CSQM125I is also issued, indicating the object in error.

It is also issued in message CSQM086E, indicating that the queue manager object could not be located.

Severity

System action

For CSQM090E, the command is ignored. For CSQM086E, the queue manager fails to restart.

System programmer response

If we are using a queue sharing group, check that Db2 is available and not suspended. Define the object in question. For the queue manager, reissue the START QMGR command to restart the queue manager.

Note: An object of the same name and type, but of a different disposition, might already exist. If we are dealing with a queue or channel object, an object of the same name, but of a different subtype, might already exist.

00D44003: This reason code is issued in message CSQM090E when a command has failed. This code indicates that the object specified on the request already exists. This will only arise when trying to define a new object. Message CSQM095I is also issued.
Severity: 8
System action: The command is ignored.
System programmer response: Use the object in question.

00D44004: This reason code is issued in message CSQM090E when a command has failed. This code indicates that one or more of the keywords on the command failed the parameter validation rules that apply to them. One or more other more specific messages are also issued, indicating the reason for the validation failure.
Severity: 8
System action: The command is ignored.
System programmer response: Refer to the more specific associated message to determine what the error is.

00D44005

This reason code is issued in message CSQM090E when a command has failed. This code indicates that one of the following situations has occurred:

The object specified on the request is currently open. This typically happens when an object is in use through the API or a trigger message is being written to it, but it could also arise because the object specified is in the process of being deleted. For a local queue, it can occur because there are messages currently on the queue. Message CSQM101I or CSQM115I is also issued.
A request has been issued for a local queue, but this queue has incomplete units of recovery outstanding for it. Message CSQM110I is also issued.
An alter, delete, or define request was made against a storage class that is in use (that is, there is a queue defined as using the storage class, and there are messages currently on the queue. Message CSQM101I is also issued.
An ALTER CFSTRUCT command was issued and an associated shared queue has messages or uncommitted message activity.

Severity

System action

The command is ignored.

System programmer response

Refer to the description of message CSQM101I, CSQM110I, or CSQM115I as appropriate.

00D44006: This reason code is issued in message CSQM090E when a command has failed. This code indicates that a request has been issued to delete a local queue. The PURGE option has not been specified, but there are messages on the queue. Message CSQM103I is also issued.
Severity: 8
System action: The command is ignored.
System programmer response: If the local queue must be deleted, even though there are messages on it, reissue the command with the PURGE option.

00D44007: This reason code is issued in message CSQM090E when a command has failed. This code indicates that a request has been issued for a local queue that is dynamic, but this queue has been flagged for deletion. Message CSQM104I is also issued.
Severity: 8
System action: The command is ignored.
System programmer response: None, the local queue will be deleted as soon as possible.

00D44008: This reason code is issued in message CSQM090E when a command has failed. This code indicates that the object specified on the request needs updating because the IBM MQ version has changed, but that this cannot be done because the object is currently open. Message CSQM101I is also issued.
Severity: 8
System action: The command is ignored.
System programmer response: Wait until the object is closed and reissue the command.

00D44009

This reason code is issued in message CSQM090E when a command has failed, and is accompanied by message CSQM112E or message CSQM117E indicating the object in error. It is also issued in message CSQM086E during queue manager restart.

This code indicates that a request has been issued for an object, but the object information could not be accessed because of an error on page set zero.

Severity

System action

The command is ignored or the queue manager fails to restart.

System programmer response

Check for error messages on the console log that might relate to the problem. Verify that page set zero is set up correctly; refer to Manage page sets for information about this.

00D4400A: This reason code is issued in message CSQM090E when a command has failed, and is accompanied by message CSQM113E indicating the object in error. It is also issued in message CSQM086E during queue manager restart. This code indicates that a request has been issued for an object, but page set zero is full.
Severity: 8
System action: The command is ignored or the queue manager fails to restart.
System programmer response: Increase the size of page set zero. Refer to Manage page sets for information about how to do this.

00D4400B

This reason code is issued in message CSQM090E when a command has failed, and is accompanied by message CSQM114E. This code indicates that a request has been issued for a local queue, but no more local queues could be defined. There is an implementation limit of 524 287 for the total number of local queues that can exist. For shared queues, there is a limit of 512 queues in a single coupling facility structure, and 512 structures altogether.

For the indexes used by shared queues (OBJ_QUEUE_IX1 and OBJ_QUEUE_IX2), 48 KB of space allocation is sufficient for 512 queues.

Severity

System action

The command is ignored.

System programmer response

Delete any existing queues that are no longer required.

00D4400C: This reason code is issued in message CSQM090E when a command has failed. It indicates that the command is not allowed for a particular subtype of an object, as shown in the accompanying more specific message.
Severity: 4
System action: The command is ignored.
System programmer response: Reissue the command with the object name specified correctly.

00D4400D: This reason code is issued in message CSQM090E when a command has failed, and is accompanied by message CSQM127I. This code indicates that a request was issued specifying a namelist as a list of cluster names, but there are no names in the namelist.
Severity: 8
System action: The command is ignored.
System programmer response: Specify a namelist that is not empty.

00D4400E: This reason code is issued in message CSQM090E when a command has failed, and is accompanied by message CSQM112E or message CSQM117E indicating the object in error. It is also issued in message CSQM086E during queue manager restart. This code indicates that a request has been issued for an object, but that a page set that it requires is not defined.
Severity: 8
System action: The command is ignored or the queue manaager fails to restart.
System programmer response: Ensure that the necessary page set is defined in the initialization input data set CSQINP1, and has a DD statement in the queue manager started task JCL procedure. Restart the queue manager.

00D4400F: This reason code is issued in message CSQM090E when a command has failed, and is accompanied by message CSQM112E or message CSQM117E indicating the object in error. It is also issued in message CSQM086E during queue manager restart. This code indicates that a request has been issued for an object, but that a page set that it requires is not open.
Severity: 8
System action: The command is ignored or the queue manager fails to restart.
System programmer response: Ensure that the necessary page set is defined in the initialization input data set CSQINP1, and has a DD statement in the queue manager started task JCL procedure. Restart the queue manager.

00D44010: This reason code is issued in message CSQM090E when a command has failed. This code indicates that a request was issued to change the default transmission queue for the queue manager, but the queue is already in use.
Severity: 8
System action: The command is ignored.
System programmer response: Wait until the queue is no longer in use, or choose another queue.

00D44011: This reason code is issued in message CSQM090E when a command has failed, and is accompanied by message CSQM128E. This code indicates that a request was issued that required a message to be sent to a command queue, but the message could not be put.
Severity: 8
System action: The command is ignored.
System programmer response: Resolve the problem with the command queue.

00D44013: This reason code is issued in message CSQM090E when a command has failed, and is accompanied by message CSQM160I indicating the object in error.
Severity: 8
System action: The command is ignored.
System programmer response: See message CSQM160I for more information.

00D44014: This reason code is issued in message CSQM090E when a command has failed, and is accompanied by message CSQM161I.
Severity: 8
System action: The command is ignored.
System programmer response: See message CSQM161I for more information.

00D44015: This reason code is issued in message CSQM090E when a command has failed, and is accompanied by message CSQM164I indicating the object in error.
Severity: 8
System action: The command is ignored.
System programmer response: See message CSQM164I for more information.

00D44016: This reason code is issued in message CSQM090E when a command has failed, and is accompanied by message CSQM163I indicating the object in error.
Severity: 8
System action: The command stops processing.
System programmer response: See message CSQM163I for more information.

00D44017

This code indicates that a request has been issued for an object, but the object information could not be accessed because coupling facility structure has failed.

Severity

System action

The command is ignored or the queue manager fails to restart.

System programmer response

Check for error messages on the console log that might relate to the problem. Use the RECOVER CFSTRUCT command to recover the coupling facility structure.

00D44018

This code indicates that a request has been issued for an object, but the object information could not be accessed because there is an error or inconsistency in the coupling facility information.

Severity

System action

The command is ignored or the queue manager fails to restart.

System programmer response

Check for error messages on the console log that might relate to the problem. Check that Db2 is available and not suspended. If the problem persists, it may be necessary to restart the queue manager.

00D44019

This code indicates that a request has been issued for an object, but the object information could not be accessed because Db2 is not available or is suspended.

Severity

System action

The command is ignored or the queue manager fails to restart.

System programmer response

Check for error messages on the console log that might relate to the problem. Check that Db2 is available and not suspended.

00D44023: This reason code is issued in message CSQM090E and is accompanied by message CSQM117E when a command cannot be executed because a CF structure is not available.
System action: The command is ignored.
System programmer response: See reason code MQRC_CF_STRUC_IN_USE (2346, X'092A') for more information.

00D4001B: This reason code is issued in message CSQM090E when a command has failed, and is accompanied by message CSQM182E.
Severity: 8
System action: The command is ignored.
System programmer response: See message CSQM182E for more information.

00D4001C: This reason code is issued in message CSQM090E when a command has failed, and is accompanied by message CSQM183E.
Severity: 8
System action: The command is ignored.
System programmer response: See message CSQM183E for more information.

00D4001D: This reason code is issued in message CSQM090E when a command has failed, and is accompanied by message CSQM185E.
Severity: 8
System action: The command is ignored.
System programmer response: See message CSQM185E for more information.

00D4001E: This reason code is issued in message CSQM090E when a command has failed, and is accompanied by message CSQM186E.
Severity: 8
System action: The command is ignored.
System programmer response: See message CSQM186E for more information.

00D4401F: This reason code is issued in message CSQM090E when a command has failed, and is accompanied by message CSQM190E.
Severity: 8
System action: The command is ignored.
System programmer response: See message CSQM190E for more information.

00D44020: This reason code is issued in message CSQM090E when a PUBSUB command cannot be executed because PUBSUB is disabled.
System action: The command is ignored.
System programmer response: See message CSQM292I for more information.

00D4F001: An internal error has occurred.
System action: The current execution unit terminates with completion code X'5C6'.
System programmer response: Collect the items listed in Diagnostics and contact the IBM support center.

Parent topic: IBM MQ for z/OS codes