Troubleshooting the connection to the metering service

Troubleshooting advice for errors that you might encounter when we are connecting your queue manager to a metering service instance.

Queue manager cannot register with or upload usage metrics to the configured metering service

Check that the queue manager has access to the network. The APIKey value in the API Key file is incorrect. Make sure that the GSKit component is installed.

Invalid qm.ini stanza

An invalid qm.ini stanza is found. Check the error log for more information.

Invalid HTTP service proxy parameter

The value for the ServiceProxy attribute for the queue manager ReportingService stanza is not configured correctly. The queue manager does not register with the service. The ServiceProxy parameter must be set to a valid http:// URL. Other proxy protocols, for example, HTTPS and SOCKS are not supported. Parent topic: Configure IBM MQ for use with the IBM Cloud Private metering service