Problem reporting sheet
A problem reporting sheet helps you gather the background information that you need when
reporting a problem to the IBM® support center.
There are two advantages to using a problem reporting sheet when you contact the IBM support center:
- In a telephone conversation, you are better prepared to respond to questions if we have all
your findings before you on a sheet of paper.
- We can use the information for planning, organizing, and establishing your priorities for
controlling and resolving the problem.