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Export community membership

You can export the membership of a community to a comma-separated value (CSV) file that lists members by their e-mail address. You must be a community owner to export the membership of a community.


Export members is only available when e-mail is configured to be displayed for your deployment. If your administrator has configured e-mail to be hidden, the Export Members button does not display in the user interface.


Export community membership to a CSV file is useful when you want to create a community with the same owners or members as an existing community. Instead of adding the members manually to the new community, you can add them in a single transaction by first exporting the membership details to a CSV file and then importing details from the CSV file into the new community.

To export the members of a community...

  1. Open the Members page of the community whose membership you want to export.

  2. Click Export Members.

  3. Select the role of the members that you want to export. You can export the community owners, members, or both.

  4. Click Export.

  5. Do one of the following:

    • Click Open to open the CSV file.

    • Click Save to save the file to a specified location.


After exporting the membership of a community, you can add the members to another community by importing the details from the CSV file.


Communities overviews, how-tos, and FAQs


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