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Manage flagged content
Review content that has been flagged as inappropriate and take action on flagged entries.
You must be a site administrator or designated reviewer to manage flagged content. The workflow described in this topic requires that valid e-mail addresses are configured for the reviewers and that e-mail notifications are enabled for your Blogs deployment.
When a user flags a blog entry as inappropriate, it sets in motion a workflow for reviewing and resolving the issue. The workflow goes as follows:
- Notification is sent to the designated reviewer that an entry has been flagged. The notification includes information about the person flagging the content, a justification for the action, and a link to the entry. The entry is also posted to an area in the Administration interface for viewing and managing flagged content. Notification is also sent to the person who flagged the entry that the content is being reviewed.
- The designated reviewer reviews the content and acts on it.
- If the reviewer does not think the content is inappropriate, the flag is dismissed and the content remains in the blog. The entry is moved from the Awaiting Action panel to the Dismissed panel.
- If the content is considered inappropriate, the reviewer quarantines the posting, which means it is converted to a draft entry and removed from the blog. In this case, the author is notified. The posting appears on the Quarantine panel.
- The author can request the chance to revise the content. When the draft is sent to the author, it is posted in the Returned to Author panel.
- If the author reposts the content, it is listed in a Reposted area so the designated reviewer can review the updated content.
If Blogs is configured so that e-mail notification is disabled, the automatic notifications used for this workflow are disabled. The following activities would require manual intervention:
- When an entry is flagged as inappropriate, the reviewers will not receive e-mail indicating there is a potentially offensive posting. Also, the person who flagged the message as inappropriate will not receive a confirmation e-mail that the post they found offensive is being reviewed. Reviewers will have to periodically visit the Flagged Content panel of the Administration interface to see what entries need action and then manually send confirmation notification messages to the user who flagged the entry.
- If the reviewer quarantines a blog entry, or returns the entry to the author to be edited, the blog owner will not receive e-mail notifications. The reviewer will have to manually send a notification message to the blog owner.
If your organization includes people with no e-mail, the automatic notifications used for this workflow are disabled. The following activities would require manual intervention:
- If a reviewer has no e-mail, when an entry is flagged as inappropriate, the reviewer will not receive e-mail indicating there is a potentially offensive posting. Reviewers will have to periodically visit the Flagged Content panel of the Administration interface to see what entries need action and then manually send confirmation notification messages to the user who flagged the entry.
- If the blog owner has no e-mail, and the reviewer quarantines a blog entry, or returns the entry to the author to be edited, the blog owner will not receive e-mail notifications. The reviewer will have to manually send a notification message to the blog owner.
- If the person who flagged the message as inappropriate has no e-mail, the person will not receive a confirmation e-mail that the post they found offensive is being reviewed.
Follow these steps to review flagged content and take action.
- Click the Administration tab from Blogs.
- Click Flagged Content in the Administration navigation pane. Content awaiting decisions are displayed along with information on who flagged the content and why.
- Review a flagged entry and choose one of these actions:
Option Description Link to this entry Open the entry for further review. Quarantine This option turns the post in question to a draft and removes it to a quarantine area so it is not available to blog readers. This option prompts you to send notification to the posting author explaining your reason for removing the post and providing a link so the author can revise the content. If the author revises the content and reposts it to the blog, that entry appears in the Reposting panel so the reviewer can see it and make sure it is appropriate as revised. Move to dismiss Dismiss the flag. The post remains in the blog.
- View content that you have acted on by choosing on of the following tabs:
- Quarantine
- Returned to Author
- Reposted
- Dismissed
You can review those posts or move them back into the Awaiting Action category to take a different action.
Administer Blogs from the User Interface
Blogs overviews, how-tos, and FAQs
Related tasks
Configure the flag as inappropriate feature
Flagging an entry as inappropriate