IBM Tivoli Composite Application Manager for Application Diagnostics, Version 7.1.0.1

Install application support on Windows - WAS agent


Overview

To ensure that ITCAM Agent for WebSphere Applications works within your IBM Tivoli Monitoring infrastructure, install application support files on every monitoring server, portal server, and portal client. After configuring the agent on the monitored host, enable Tivoli monitoring history collection. You do not need to install application support files if IBM Tivoli Monitoring is not used (in a deep dive diagnostics only installation).

You will need to stop the monitoring server, portal server, or portal client when installing the support files.

install support files for ITCAM Agent for WebSphere Applications version 7.1 before installing them for version 7.1.0.1.


Install application support on the Tivoli Enterprise Monitoring Server

  1. Stop the Tivoli Enterprise Monitoring Server.

    The installer automatically stops the Tivoli Enterprise Monitoring Server. You can also choose to stop the server manually...

      Start | Programs | IBM Tivoli Monitoring | Manage Tivoli Monitoring Services | Tivoli Enterprise Monitoring Server (Right-click) | Stop

  2. Access the \WINDOWS subdirectory on the agent installation media.

  3. Double-click setup.exe.

  4. Click Next on the Welcome window.

  5. The Software License Agreement window is displayed.

    Select I accept the terms in the license agreement and click Next.

  6. Select Tivoli Enterprise Monitoring Server - TEMS and click Next.

    If you have other components installed on the same computer, such as the desktop client, also select those components to install the component-specific application support.

  7. If installing the agent remotely, select the agent to add it to the remote deployment depot, and click Next.

    Otherwise, click Next without selecting any agents.

  8. Review the installation summary details. Click Next to start the installation.

  9. Select the setup type that best suits your needs.

    In the following steps you will be promoted for the information required to configure the items that are listed in the Setup Type window. You can uncheck the box to delay the configuration until the installation is complete. Some configuration items are mandatory (preceded by an *) and cannot be unchecked.

  10. Specify the location of the monitoring server.

    To install application support on the host you are running the setup file on, select...

      On this computer

    ...otherwise, select...

      On a different computer

    Then click OK.

  11. Select the application support to add to the monitoring server and click OK.

    By default, application supports which are not yet installed on this server are selected.

  12. Review the application support addition details and click Next.

  13. Specify the default values for the agent to use when it communicates with the monitoring server and click OK.

    • You can specify three methods for communication to set up backup communication methods.

      If the method you have identified as Protocol 1 fails, Protocol 2 is used.

    • You can specify the default values for a backup communication between the agent and the monitoring server by selecting...

        Option Secondary TEMS Connection

    1. If the agent must cross a firewall to access the monitoring server, select...

        Connection must pass through firewall

    2. Identify the type of protocol that the agent uses to communicate with the monitoring server. You have five choices: IP.UDP, IP.PIPE, IP.SPIPE, SNA, No TEMS.

  14. Define the communications between agents and the monitoring server and click OK. For details of the information, see Table 1.

  15. Click Finish.


Install application support on the Tivoli Enterprise Portal Server

  1. Open Manage Tivoli Enterprise Monitoring Services.

  2. Stop the portal server by right-clicking it and clicking Stop.

  3. Access the \WINDOWS subdirectory on the agent installation media.

  4. Double-click setup.exe.

  5. Click Next on the Welcome window.

  6. The Software License Agreement window is displayed. Select I accept the terms in the license agreement and click Next.

  7. Select Tivoli Enterprise Portal Server - TEPS and click Next.

    If you have other components installed on the same computer, such as the desktop client, also select those components to install the component-specific application support.

  8. If you need remote configuration in the future, select the agent to add it to the remote deployment depot, and click Next. Otherwise, click Next without selecting any agents.

  9. Review the installation summary details. Click Next to start the installation.

  10. Select the setup type that best suits your needs.

    In the following steps you will be promoted for the information required to configure the items that list in the Setup Type window. You can uncheck the box to delay the configuration until the installation is complete. Some configuration items are mandatory (preceded by an *) and cannot be unchecked.

  11. Type the host name for the portal server and click Next.

  12. Click Finish.

  13. Restart the portal server.

If the Tivoli Enterprise Portal Server provides the browser client, check that the Eclipse help server has been configured. See Ensuring that the Eclipse server has been configured.


Install application support on the Tivoli Enterprise Portal desktop client

  1. Stop the desktop client before performing this procedure.

  2. Access the \WINDOWS subdirectory on the agent installation media.

  3. Double-click setup.exe.

  4. Click Next on the Welcome window.

  5. The Software License Agreement window is displayed. Select I accept the terms in the license agreement and click Next.

  6. Select TEP Desktop Client - TEPD and click Next.

  7. If you need remote configuration in the future, select the agent to add it to the remote deployment depot, and click Next. Otherwise, click Next without selecting any agents.

  8. Review the installation summary details. Click Next to start the installation.

  9. Select the setup type that best suits your needs.

    In the following steps you will be promoted for the information required to configure the items that list in the Setup Type window. You can uncheck the box to delay the configuration until the installation is complete. Some configuration items are mandatory (preceded by an *) and cannot be unchecked.

  10. Type the host name for the portal server and click Next.

  11. Click Finish to complete the installation.

Check that the Eclipse help server has been configured for the client.


See

  1. Ensuring that the Eclipse server has been configured
  2. Enable history collection


Parent topic:

Install ITCAM Agent for WebSphere Applications on Windows

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