IBM Tivoli Composite Application Manager for Application Diagnostics, Version 7.1.0.1
Run the Managing Server
The following are troubleshooting tips and techniques for problems that occur during running the Managing Server.
- Application Monitor shows data collectors as unavailable even though they are running
- Authoritative server does not list in the sorted order in the comparison table after setting up a Runtime Environment Comparison
- Change the Managing Server that a data collector is connected to
- Changes to make on WAS administration console for the Visualization Engine to work correctly
- Problems and tips on the databases of Managing server
The following examples are some problems with the Managing Server databases you might encounter.- Customers running at monitoring level 2 (MOD L2) cannot obtain Method Profiling data
- CYNP0016W: There is a missing method trace for the end of the request
- Data is not correctly shown
The following content provides some solutions when data is not correctly shown.- Error CYNVE0181E: One or more data collectors were unable to be configured
- Inapplicable features when customizing an user-defined role
- Inconsistent timestamp shown in Heap Dump Management with time set in data collector
- ITCAM Agent for WebSphere Applications/J2EE Database optimization
- Launch in context to portal fails
- Load-balancing Archive Agents across multiple Publishing Servers
- Managing Server and data collectors require a restart after IP address change
- Messages with severity "INFO" level are still logged after the log level is set to "ERROR"
- New traps and PAR reports from the ITCAM 6.1 Managing Server Fix Pack 2 still exist but do not work after uninstallation
- OutOfMemory exceptions
The following content provides some solutions to the OutOfMemory exceptions.- Port 9090 Conflicts error on AIX
- Problems and tips on language issues
The following content are some problems and tips on language issues.- Problems with Server Active Display page
The following content provides solutions to some problems on Server Active Display page.- Problems with method trace
The following content provides solutions to some problems with method trace.- Request throughput spikes when Managing Server is restarted
- SAD Client Requests Time uses managing server local time
- Server Availability graph does not correctly account for offline servers
- Server name displayed as a double value when exporting report to CSV file
- Significant CPU consumption and high latency observed if a thread dump is requested
- Some pages are displayed inappropriately in MSVE
- The Server Unavailable trap can be triggered only once when the server is not available
- Unable to load kernel classes from a user other than root
- Web Session Browser feature not supported at monitoring level 1
- CYNVE0471E: No Data Available message displayed when trying to generate a report
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Parent topic:
Troubleshooting: Managing Server