IBM Tivoli Composite Application Manager for Application Diagnostics, Version 7.1.0.1

Agent node cannot be found after reconfiguration

The problem: After unconfiguring the ITCAM Agent for WebSphere Applications with "No TEMS" option-selected, restart WAS and configure the agent again. However, the WebSphere Agent node cannot be found in Tivoli Enterprise Portal.

The cause: This problem is caused by wrong protocols. The default protocol of the agent is IP.PIPE. But if you unconfigure the agent with "No TEMS" option selected and then reconfigure the agent, the default protocol changes to TCP/IP.

The solution: Set the protocol to IP.PIPE when reconfiguring the agent.


Parent topic:

Troubleshooting: Tivoli Enterprise Portal

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