IBM Tivoli Composite Application Manager for Application Diagnostics, Version 7.1.0.1

First Failure Data Capture

First Failure Data Capture (FFDC) uses an in-memory tracing tool that runs continuously. When an unexpected error occurs, FFDC dumps the trace information to a log file for use in analyzing the problem. FFDC collects information that is intended primarily for use by IBM software support technicians. It runs automatically, you do not need to perform any action to start or stop it. If you experience conditions requiring you to contact software support, your support representative can assist you in reading and analyzing the FFDC log. FFDC does not affect the performance of the product.

For information about receiving assistance from IBM Software Support, see Contacting IBM Software Support.

You can retrieve FFDC logs for the Managing Server from the following default locations:

Microsoft Windows:

C:\ibm\tivoli\common\CYN\FFDC

UNIX/Linux:

/var/ibm/tivoli/common/CYN/FFDC


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