IBM BPM, V8.0.1, All platforms > Authoring services in Integration Designer > Services and service-related functions > Access external services with adapters > Configure and using adapters > IBM WebSphere Adapters > PeopleSoft Enterprise
Troubleshooting and support
Common troubleshooting techniques and self-help information help you identify and solve problems quickly. For information about configuring logging properties and changing the log and trace file names, see Configure logging and tracing.
- Techniques for troubleshooting problems
Troubleshooting is a systematic approach to solving a problem. The goal is to determine why something does not work as expected and how to resolve the problem. Certain common techniques can help with the task of troubleshooting.- First-failure data capture (FFDC) support
The adapter supports first-failure data capture (FFDC), which provides persistent records of failures and significant software incidents that occur during run time in IBM BPM or WebSphere Enterprise Service Bus.- Resolving memory limit exception during outbound processing
A memory limit exception encountered during outbound processing can be resolved by increasing the JVM maximum heap memory size.- Support for non-english locales during inbound processing
WebSphere Adapter for PeopleSoft Enterprise cannot process an inbound operation when the system locale is non-English (such as Chinese and Hebrew).- Support for setting values with PeopleTools 8.22
WebSphere Adapter for PeopleSoft Enterprise does not set some values with PeopleTools 8.22 .- Adapter returns version conflict exception message
- Disabling end point applications of the passive adapter
- Error displayed when using external service discovery wizard
- The Add and Remove buttons in the EMD wizard do not function properly
- Unable to invoke adapter through webservices
- Support
WebSphere Adapter for PeopleSoft Enterprise documentation
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