IBM BPM, V8.0.1, All platforms > Authoring services in Integration Designer > Services and service-related functions > Access external services with adapters > Configure and using adapters > IBM WebSphere Adapters > FTP > Troubleshooting and support

ServerToServerFileTransfer

The specified file is transferred from one FTP server directory to another FTP server directory.

If the value of the host name property is set to localhost, the first server is located on the same system as the adapter workstation. The adapter generates the following error: 421 error-Can't open data connection. To work around this problem, edit the hosts file (which, for the Windows platform, is located at <WindowsHome>/system32/drivers/etc/hosts) and add a new entry with the external IP address, for example, 9.186.116.151 localhost.

The adapter will also work if the host name value or the external IP address is used for example, if FTPTEST is used as the host name format or 9.186.116.151 is used as the IP format.

Troubleshooting and support