IBM BPM, V8.0.1, All platforms > Authoring services in Integration Designer > Services and service-related functions > Access external services with adapters > Configure and using adapters > IBM WebSphere Adapters > FTP > Troubleshooting and support

Adapter fails during inbound processing

Problem

During inbound processing, the adapter fails to connect to the FTP server and stops polling for events.

Cause

During inbound processing, there is a delay in response by one command from the FTP server.

For example, command1 does not receive any response for the command sent to FTP server, but the next command, that is, command2 receives this response sent from the FTP server to command1. Because of this delay in responding to commands, the adapter never receives the correct response and fails to further process the events.

Solution

Verify the FTP server administration settings.

Troubleshooting and support