IBM BPM, V8.0.1, All platforms > Participating in processes

Work with other Process Portal spaces

IBM BPM provides a set of widgets, the Human Task Management widgets, for working on processes and tasks. You can use these widgets to start, work on, and manage tasks and processes.

Templates are also provided for creating spaces that are targeted to different sets of users, for example, team leads or call-center staff. The way in which you work with the widgets depends on how spaces that contain them have been set up for your environment.


Procedure

The following table summarizes which widgets you can use for typical actions on processes and tasks. The availability of widgets and the actions that are available depend on how your environment and the widgets are set up and configured.

Widgets to use for actions on processes and tasks
Action Widgets that you can use
Start a process Task Definitions
View the process progress Process Information
View and manage tasks Tasks, My Team's Tasks, or Inbox
Assign and transfer tasks Tasks, My Team's Tasks, or Inbox
Change the due date or priority of a task Tasks, My Team's Tasks, Inbox, or Task Information
Work on and complete tasks Task Information
Escalate a task, for example, if it is overdue Tasks, My Team's Tasks, or Inbox
Create a task, for example, to request help Task Information, My Work Organizer
Attach and view documents related to a task Task Information
Collaborate with colleagues using instant messaging Any Human Task Management widget that is used in an IBM Case Manager solution space that is configured to use IBM Sametime.

Participating in processes