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Troubleshooting web servicesoutbound web service integrations

Learn how to solve problems that you may have when using web service integration steps in your services.

The following table describes some common problems that you might encounter when creating services that include web serviceoutbound web service integration steps:

Common problems for the outbound web service integrations
Issue Error message when you click Discover Possible resolutions
Incorrect WSDL URI value PARSER ERROR: Problem parsing '[path_name]\webAPIService.':The markup in the document following the root element must be well formed.

You have incorrectly typed the URI value. Navigate to the URI using a web browser to verify that you have the correct WSDL. A common problem is that the ?wsdl argument is missing from the end of the URI.

For file protocol URIs, the URI does not exist on disk. If you are unable to validate the location of the URI on disk, contact your network administrator.

Nonexistent host Unknown Host Exception

You have incorrectly typed the host value. Navigate to the URI using a web browser to verify that you have the correct host information.

The server that hosts the URI is offline (not running). Contact your network administrator to determine if this is causing the problem.

The network is experiencing connectivity problems. Contact your network administrator to determine if this is causing the problem.

Authentication required for WSDL access Runtime Exception: Unauthorized access to '[path_name]\webAPIService?WSDL'

The WSDL URI is protected by an authentication mechanism. If you have permission to access the web service, check the Protected WSDL check box, and then enter the Username and Password .

Navigate to the WSDL URI using a web browser and save the text of the WSDL to a file so that you can use the file location as the target WSDL URI.

Create outbound integrations to web services