IBM BPM, V8.0.1, All platforms > Create processes in IBM Process Designer > Designing process interactions for business users > Developing flexible and efficient process applications

Automatically launching the user's next task

To help your business user be maximally efficient while using your application, consider places in your process where you expect the same user to be completing multiple tasks in sequence.

Normally, for each task a user is assigned, they need to launch the task from their task list, complete the work for that task, then return to the task list for the next activity. You can save the user from having to go back to the task list when the next task in the process is also assigned to them.

For example, a customer service agent might be assigned a task for opening a new customer account followed immediately by a task for taking the new customer's order. Instead of having the user return to his or her task list to retrieve the second task after the first one completes, you can select to have the coach for the second task open immediately upon completion of the first.


Procedure

Developing flexible and efficient process applications


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Manage IBM BPM configuration settings