IBM BPM, V8.0.1, All platforms > Troubleshooting and support > Troubleshooting administration tasks and tools > Troubleshooting the business process rules manager
Resolving login conflict errors
A login conflict error occurs when another user with the same user ID is already logged in to the application.
The login conflict message is as follows:
Another user is currently logged in with the same User ID. Select from the following options:
Usually this error occurs when a user closed the browser without logging out. When this condition occurs, the next attempted login before the session timeout expires results in a login conflict.
Login conflict errors occur only when administrative security is enabled.
To resolve login conflict errors, select from the following three options:
- Return to the Login page.
Use this option if you want to open the application with a different user ID.
- Log out the other user with the same user ID.
Use this option to log out the other user and start a new session.
Any unpublished local changes made in the other session will be lost.
- Inherit the context of the other user with the same user ID and log out that user.
Use this option to continue work already in progress. All unpublished local changes in the previous session that have been saved will not be lost. The business process rules manager will open to the last page displayed in the previous session.
Troubleshooting the business process rules manager