IBM BPM, V8.0.1, All platforms > Troubleshooting and support > Troubleshooting installation and configuration
Successful installation reported after profile creation failure
If the profile creation step fails during a custom installation, the failure is not recognized by Installation Manager, which reports a successful installation. This problem occurs only on Windows platforms.
This problem applies to IBM BPM - Process Server, IBM Business Monitor, or WebSphere Enterprise Service Bus.
The failure of the profile creation step is indicated in the profile creation log.
For example, you might see the following error: INSTCONFFAILED: Profile augmentation failed.
To resolve the problem...
- Check the profile creation log, which is located in the < INSTALL_ROOT>/logs/manageprofiles directory, to determine the cause of the error.
- Complete one of the following steps:
- Delete the profile that contains the error. Then, use the manageprofiles command or pmt.sh to create a new profile.
- Install the product with a custom installation, but do not create a profile. Then, after installation, use the manageprofiles command or pmt.sh to create the profile.
