IBM Tivoli Monitoring > Version 6.3 Fix Pack 2 > Installation Guides > Installation Guide > Prepare for installation
IBM Tivoli Monitoring, Version 6.3 Fix Pack 2
Windows installation considerations
The following sections provide information about issues unique to Windows installations.
User authority
To install IBM Tivoli Monitoring on a Windows computer, you must have Administrator privileges on that computer. You must also run the IBM Tivoli Monitoring components as a user with Administrator privileges.
- Windows 32 bit On Windows 64 bit (WOW64)
WOW64 is a subsystem of the Windows operating system that enables 32 bit Windows-based applications to run on 64 bit Windows.
- 32 bit versus 64 bit
If your site runs either Windows 2003 or 2008 on 64-bit x86-64 CPUs, you must decide whether to install the 32-bit operating system agent or the 64-bit agent.
- Installation using a Citrix client
If you are using a Citrix client to access the IBM Tivoli Monitoring installation program for Windows through Microsoft Windows Terminal Services, you must manually change Terminal Services to install mode before running the installation.
- Memory leak issue on Windows Server 2008
You can monitor the private bytes of the Monitoring Agent for Windows OS agent process (kntcma.exe), either by using IBM Tivoli Monitoring or system tools like the Windows Task Manager. You might notice an increase in private bytes over time. After the Windows OS agent runs for several days, the computer might become unresponsive.
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Prepare for installation